Empirical investigation of the factors influencing consumer perception of service quality: a developing country perspective

Simple item page
dc.AdvisorSimms, Errol A.
dc.DateSubmitted1998
dc.DegreeTypeMaster of Science (M.Sc.)
dc.DepartmentManagement Studies
dc.FacultySocial Sciences
dc.InstitutionUniversity of the West Indies (Saint Augustine, Trinidad and Tobago)
dc.LCCallNumberHF5415.5 .C48 1998
dc.contributor.authorChung, Sean
dc.date.accessioned2008-11-25T22:59:44Z
dc.date.available2008-11-25T22:59:44Z
dc.date.issued2008-11-25T22:59:44Z
dc.identifier.urihttps://hdl.handle.net/2139/907
dc.language.isoenen
dc.relation.urihttps://hdl.handle.net/2139/44262
dc.rightsPlease contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.edu
dc.subject.lcshService quality -- Trinidad and Tobago
dc.subject.lcshCustomer services -- Trinidad and Tobago
dc.subject.lcshConsumer satisfaction -- Trinidad and Tobago
dc.titleEmpirical investigation of the factors influencing consumer perception of service quality: a developing country perspectiveen
dc.typeThesisen

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
SeanChung_AB.pdf
Size:
518.89 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.8 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Theses Abstracts - STA