Emotion-Oriented eCommerce Systems

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dc.contributor.authorLEON, SIMONE
dc.contributor.authorNIKOV, ALEXANDER
dc.date.accessioned2011-06-14T11:55:18Z
dc.date.available2011-06-14T11:55:18Z
dc.date.issued2010-06
dc.description.abstractDuring recent years, the use of intelligent systems in eCommerce has increased significantly, providing a new perspective on the overall online shopping experience. The rapid growth of eCommerce has motivated many studies on the relationship between website design, company reputation, and purchase intent. Understanding emotion is important in gaining insight on how to efficiently satisfy the needs of the eCommerce customer. Emotion recognition techniques based on modern mathematical models using computational intelligence are presented. Progression within this field of study is highlighted. The requirements for designing of intelligent emotion-oriented eCommerce systems are defined. A model for simulation of intelligent emotion-oriented eCommerce systems is proposed. It is an important tool supporting the experimental study and design of emotion-oriented eCommerce systemsen_US
dc.identifier.issn1109-2777
dc.identifier.urihttps://hdl.handle.net/2139/10102
dc.language.isoenen_US
dc.subjecteCommerceen_US
dc.subjectEmotion Recognitionen_US
dc.subjectComputational Intelligenceen_US
dc.subjectModellingen_US
dc.subjectAffecten_US
dc.titleEmotion-Oriented eCommerce Systemsen_US
dc.typeArticleen_US

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