A Critical Analysis of the Challenges Around the Practical Implementation of AI-based Medical Technology in the Public Healthcare Industry in the United Kingdom

Abstract

The advent of Artificial Intelligence in healthcare has transformed the way the industry currently functions. While some technology experts believe the implementation process has many daunting challenges, others look beyond to its benefits. The topic selected on Artificial Intelligence is both current and relevant in today’s world and focuses on a critical analysis of the challenges around the practical implementation of AI-based medical technology, in the public healthcare industry, in the United Kingdom. Applying the principles of a systematic review of the literature, several articles were selected to analyse the challenges around the practical implementation of AI-based technology. The findings revealed a thematic presentation identifying challenges, benefits and influential factors toward AI-based technology. The discussion of the research findings provides an analytical perspective and analyses its alignment with the various influential theories previously identified in the literature review. The research highlights the lack of legislation, governance issues and resistance to change as major global challenges to implementing AI-based technology. These challenges are further linked to issues of trust, poor communication and collaboration, a lack of transparency, poor accountability and the organization’s culture. Therefore, a need for ongoing training and education to build knowledge and establish trust, improve stakeholder collaboration and the use of expert knowledge on how to achieve these are required to improve the chances of implementing AI-based medical technology within the UK healthcare industry.