Browsing by Author "Bhatt, Ashish"

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    Implementation success story of a business intelligence (BI) system - Solving the big organisation data problem with best practices in BI [PowerPoint]
    (2015-07-15) Bhatt, Ashish
    No one can deny the importance of information in decision making; however, getting the right 'trust worthy' information as and when needed poses a big challenge for decision makers in a large organisation. Information is gained through the interpretation of data when placed within the context of a problem or situation. Data is often dispersed throughout an organisation in multiple systems that an organisation acquires over time, and may become subject to inconsistencies in interpretation and data quality issues, as systems constantly adapt to growing business needs. Best practices in business intelligence (BI) address this "big organisation data problem." In the absence of a proper BI system, getting the right data can be cumbersome and time consuming; by the time data is received for interpretation and analysis it risks being outdated or irrelevant. This presentation follows the successful implementation of a BI system at The University of the West Indies (UWI), St. Augustine Campus. It presents the BI strategy for the Campus, a BI framework solution that addresses inherent challenges and risks associated with the implementation of a BI system, standards established to support institutionalization of best practices in BI, lessons learnt, preliminary findings, and results.
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    Institutional research as a best practice in driving evidence based decision making: A review of the operations of the Campus Office of Planning and Institutional Research at The University of the West Indies, St. Augustine Campus
    (2015-07-15) Singh, Reanti; Berkley, Melissa; Bhatt, Ashish
    This reflective study seeks to examine the extent to which data-driven assessment, undertaken through institutional research, has been strengthened to guide decision making at the St. Augustine Campus of The University of the West Indies (UWI). This was identified as an evident weakness of the Campus in the Institutional Accreditation Review of 2011. Special attention is given to the role of the Campus Office of Planning and Institutional Research (COPIR) in not only leading the effort of Institutional Research, supported by a Business Intelligence (BI) system, but also in providing the empirical data to measure institutional performance and assessment. The study draws on some specific projects that were undertaken by COPIR to provide evidence of particular findings and emerging trends in student and graduate enrolment, progression, and attrition, as well as feedback gathered from institutional surveys. The data generated have served to inform campus management decision making, and support the development of policy, practice, and process more strategically. In an environment where higher education is continuously evolving and where institutions are being held more accountable, institutional research will play an increasingly more important role in responding to the needs of its various stakeholders. It is therefore imperative that COPIR strive to strengthen its capacity to provide evidence-based information to improve the rigours of an information management system, whilst drawing on the comparative work of peer institutions and keeping abreast of disciplinary best practices.