Lalla, Terrence R. M.2008-12-042008-12-042008-12-04https://hdl.handle.net/2139/1912enPlease contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.eduManufacturing industries -- Trinidad and Tobago -- ManagementManufactures -- Trinidad and Tobago -- ManagementTotal quality management -- Trinidad and TobagoCritical factors affecting the establishment of quality management in small and medium-sized manufacturing enterprises in TrinidadThesis