Jaipaul-O'Garro, Rhonda2018-02-052018-02-05https://hdl.handle.net/2139/45203Please contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.eduPlease contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.eduCustomer relations -- Technological innovationsOnline social networks in business -- ResearchSocial media -- Economic aspectsMapping attitudes to social networking sites : the role of online social presenceTheses