Charles, Deirdre Esther2013-06-062013-06-062013-06-06https://hdl.handle.net/2139/15467Please contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.eduStudent affairs services -- Education (Higher) -- Trinidad and Tobago -- Quality controlCollege students -- Services for -- Education (Higher) -- Trinidad and Tobago -- Quality controlStudents -- Services for -- Education (Higher) -- Trinidad and Tobago -- Quality controlAssessing the relationship between service quality and students' overall satisfaction with student support services at universities in Trinidad : an argument for soft skillsTheses