Stowell, JessicaCook, Roger2016-11-032016-11-032003https://hdl.handle.net/2139/43268Dr. Jessica Stowell outlines the causes of poor listening and the costs of poor listening habits. Through attitude and behavioral changes toward listening, the viewer can learn how to improve professional and interpersonal relationships. Specific suggestions to improving listening for pleasure, for information and emphatic listening are presented.en-USListening -- Study and teachingBusiness presentationsPublic speakingVideo2003