Ferdinand, Debra2008-11-212008-11-212008-11-21https://hdl.handle.net/2139/652enPlease contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.eduEducational evaluation -- Trinidad and TobagoTour guides (persons) -- Trinidad and TobagoTourism -- Employees -- Trinidad and Tobago -- Training ofThesis