UN-HABITAT and Local Government and Public Service Reform Intiative of the Open Society Institute.2011-09-062011-09-0620052011-09-06https://hdl.handle.net/2139/10348http://www.unhabitat.org/pmss/listItemDetails.aspx?publicationID=2323SeriesKey Competencies for Improving Local Governance, The Local Elected Leadership Series. Volume 1: Quick Guide