2009 - 2010 Online | On site | On demand C.P. 7a4 2011 THE UNIVERSITY OF THE WEST INDIES OPEN CAMPUS ANNUAL REPORT 2009-2010 February 2011 Contents B Chairman’s Statement 2 Introduction 3 Principal’s Report 4 Annual Report Students 24 Commitment to our students 24 Enrolments 24 Graduate Studies 31 Co-curricular activities 33 Alumni relations 33 Teaching and Learning 34 Programme development 34 Research and Scholarship 36 Research projects 36 Conferences, lectures, public education and workshops 38 Publications and presentations 42 Tertiary Networking 48 Collaborative arrangements with regional TLIs 48 Franchise programmes 50 Social and Cultural Development 52 Publishing 53 Organisational Supports 55 Sites 55 Marketing 56 Technology 58 Departmental Activities 58 Training 60 Staff 61 Appointments 61 Promotions 61 Retirement, End of Contract and Resignations 61 Staff development and training 62 Awards and honours 62 The University of the West Indies, Open Campus Chairman’s Statement 2 The Annual Report of the Open Campus of the UWI for 2009-2010 reflects a wide range of higher education activities by the Campus as well as the volume and variety of publication efforts by the staff. This signals a promising start to the provision of greater access to tertiary Sir Dwight Venner education in the non campus territories as well as the potential for greater intellectual ferment and engagement in the once neglected spaces of the Caribbean. The deeply felt sentiments of achievement in evidence at the Graduation ceremony were a clear indication of the void which the Open Campus has filled. It is extremely important, given what is at stake with respect to the role of the UWI in the development of the region, that the traditional Campuses make every effort to support the growth and development of the Open Campus. With the fortunes of the region hinging on the knowledge and capability of its citizens, the role of the Open Campus in providing increased access must be complemented and supported by the committed involvement of the campuses and the guidance and financial support of our states and citizens. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 3 Introduction The Academic Year 2009/2010 was a year full of The continuing financial crisis obstructed many challenge but also full of exciting opportunities. hoped for initiatives within the Campus, set back It was a sad year for the Open Campus with the the plan for most Sites to upgrade their physical sudden loss of Professor Rex Nettleford, formerly plant, delayed the implementation of staff Director of the School of Continuing Studies and alignment to strategic goals and affected students’ staunch supporter of the Open Campus vision. ability to pay fees on time, thus hampering cash This was compounded by the loss of Mrs. Patricia flow throughout the system. However, on the Charles, former Resident Tutor of St Lucia and other hand, the Divisions were delighted to be a member of the Open Campus Council only a part of several new and exciting initiatives which month later. were generated by the Open Campus regionally, as well as by local Sites themselves. The University of the West Indies, Open Campus Principal’s Report 4 ANNUAL REPORT 2009-10 Growing a Campus for the Times and the Future 2009-2010 marked the third year of the formation of the Open Campus and the second year of its operation as an approved entity in the architecture Nevertheless, we survived and made strides in of the University. The first year of its operation had some areas. In this report we indicate how we been one of transition from outreach service units have performed with regard to implementation of to the structure and organisation of a campus. In the strategic plan (2007-2012) and developments 2009-2010 we sought to shape the concept into a related to the strategic objectives in that plan, streamlined organisation that is flexible, nimble, namely: responsive to students, and also one which • Teaching and learning fosters communication and positive interaction • Creation and establishment of the Open Campus among staff across its several departments. One • Transforming the administrative culture of our goals was to engender a distinctive culture and process that promotes quality service and an excellent • Marketing and branding environment for open and distance learning • Funding the enterprise (ODL). While we made progress in some areas, • Strengthening regionality we realised that much more needs to be done • International partnerships. to transform the culture and improve service generally. Teaching and Learning The continuing economic downturn which In the current strategic plan, important objectives resulted in reduced payments of sub-ventions by for the Open Campus in teaching and learning contributing governments also imposed severe are the improvement of opportunities for limitations on our ability to pursue planned access to University programmes; the design developments during the course of the year. and development of new online courses; the facilitation of delivery of online courses from sister campuses; improvement of the technology for delivery of online programmes and the creation of a student centred learning environment for a diverse student population. Improving opportunities for access to university programmes In order to offset the effects of a seemingly entrenched economic crisis and diminished resources, the Open Campus kept its commitment to keep tuition fees constant Student Accessing Internet The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 5 at $300 per 3 credit undergraduate course, to prepared to seek funding for the development ensure affordability to students. In addition, of approximately 150 courses and to pursue the Finance Department approached banks the option of accessing courses through the to make available soft loans for students who OER facility for repurposing and developing may require them. An approach to the Ministry them for use in the Open Campus. Funds for of Education of the Government of Barbados this purpose had not become available by the resulted in a favourable decision to extend end of the year. In the interim, the Campus access to the revolving loan programme to allocated a significant portion of its very modest students enrolled in the Open Campus. operational budget for course development as this is the avenue through which more new Because of inadequate resources, no significant students can be attracted and income generated progress could be made on the establishment to finance further development. of a Prior Learning Assessment Unit. However, the Open Campus maintained the services of Management Studies, the biggest programme a special committee to vet the applications of currently being offered by the Campus accepted those students without the normal qualifictions a large cohort in the year in question, and online who sought entry. programmes for the Schools of Education were also offered during the course of the year. The establishment of a policy for processing However, the number of programmes offered applications on a rolling basis was also approved, by sister campuses through the Open Campus is and although full implementation of the policy low. Concern about the dynamic costing model was not realised, the Open Campus has been developed by the Open Campus for purposes of consistent in its pursuit of that objective, as it negotiating cost and income sharing with the will provide the flexibility that is required to Faculties for online programmes led to the revision enable the campus to respond more promptly of the model which leaves more flexible the options to students. available during negotiation. Yet much remains Design and Development of online courses & facilitation of delivery by campuses: - The design and development of quality online programmes is a costly enterprise but it is one in which the Open Campus must invest if it is to become successful and financially viable. During the year, the campus recognised the need for the accelerated development of online courses and we facilitated the hire of some temporary Curriculum Development Specialists within the Academic Programming and Delivery Division (APAD) to assist with that task. We also recognised the need to introduce a much larger slate of programmes in the short term and to that end, a proposal was Students Accessing Internet at the beach The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 6 to be done to engage with all Faculties on the and multimedia innovations for improvement sister campuses, as the DE Online Model which of online courseware were introduced. The was specifically designed for the management of work done during the course of the year sought online programmes by the University appears to improve the learning environment and to not to have been as widely circulated or read as support educational transformation across it should have been. The campus is aware that the campus. One particular development of more concerted efforts need to be made to inform significant importance was the establishment of UWI faculty of this policy and to promote its the Quality Assurance Unit which began almost immediately to work on a schedule for the review of programmes within the campus as well as the preparations for a self study for the Institutional Accreditation of the campus. The Pre-University and Professional Department, new within the organisational structure of the campus, established a process for setting and implementing its programming priorities collaboratively with prospective partners. The Department identified nine emphasis areas for Brochures of courses offered programme development. A list is presented later in this document. acceptance as the basis for building partnerships for mutual benefit. Creating a student centred environment conducive to learning Despite the limitation of resources for course development, the departments in the APAD The Open Campus Country Sites have always Division nevertheless made some important (under the former School of Continuing Studies) strides in course development and revision offered instruction face-to-face for those seeking while pursuing other activities to improve certification in various subjects. the monitoring of course delivery. Online introductory courses for computer literacy and for navigating the platform on which courses are delivered were developed, and the IT Academy offered a slate of ICT courses. The Division also provided strong tutor support for students in both online and face-to-face environments. The Campus has maintained a ratio of 20 students to one tutor in the majority of instances and during the year it sought to provide responses to online students within a 24 hour period. The Open Campus Country sites offered more training and professional programmes locally, Brochures of courses offered The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 7 The sites also offer short professional courses, and students can access courses offered via teleconferencing and video conferencing systems in the computer labs at the sites or on their laptops from any location. During the year in question, several of the sites introduced new local programmes in response to community needs. These are listed in the second part of the annual report. In addition, wireless access points have been provided at the majority of sites to facilitate Official opening of Mandeville Site student access to the Internet and to programmes offered online. the Mandeville site from 119 enrolled at the site in online programmes in 2008 to 137 in 2009, In the first report to Council, it was noted that and from 0 enrolled in face-to-face programmes several of the sites in the UWI-12 required in 2008 to 125 in 2009. The Mandeville site was upgrading of both the physical facilities and officially opened by the Minister of Education technological equipment. We also noted that and the Open Campus derived much positive several of the small rural sites managed by the publicity from this event. Open Campus in countries with established campuses would need to be either relocated, Improvement of technology for delivering upgraded or closed. The process of upgrading online programmes commenced in the year in question, during which The improvement of the teaching and learning environment in ODL requires the improvement of the technological services by which programmes are delivered. During the year, the Computing and Technological Department introduced innovations to improve learning and teaching in all contexts. The Campus invested in Elluminate Live! a web conferencing system, that allows for interactive participation in live Open Campus courses and planned events from anywhere in the world. The features of this system include accommodation of up to 1000 participants in a session, interactive audio, interactive chat, Face-to-face instruction interactive electronic whiteboard, sharing of moderator’s application or screen to the class, the Open Campus closed dilapidated sites in broadcasting of video from participants’ webcam, Mandeville and Savanna-La-Mar and relocated to and breakout rooms. The versatility of the environments more conducive to learning. This system makes it ideal for communication across resulted in an immediate increase in numbers at a distributed environment and the system was The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 8 piloted during the course of the year. Training for (53.72%). A much smaller number graduated with all Open Campus staff on this system commenced Bachelors of Science in Agri-business (.32%). One during the year and continues. APAD planned to hundred and fifteen students (18.23%) graduated pilot the delivery of some courses via the system with an Associate of Science Degree, 1.74 % with in January 2011. Diplomas and 0.95% with Certificates. The highest number of graduates came from Trinidad and A system for introducing examinations online Jamaica; Grenada, St. Lucia and Dominica had the was pilot tested in collaboration with the St. largest cohorts in the UWI-12. The performance Augustine Campus, with the view of improving of the class was satisfactory and the good results the examinations system. Further testing is were reflected in the class of degrees awarded. required in this regard. Other developments Fifty students were awarded First Class Honours, related to the enhancement of technology during 172 Upper Second Class Honours, and 288 Lower the year included the introduction of the Mahara, Second Class Honours. More females (522) than an open source e-portfolio and social networking males (109) graduated. web application that provides users with tools to create and maintain a digital portfolio of their The first formal graduation ceremony was held in learning system. Help Desk software (Web Help Saint Lucia on October 17, 2009. 157 graduands Desk) was also procured and implemented to from twelve (12) countries attended the make possible more efficient response to students Ceremony. The Hon. Dunstan St. Omer and Dr. and enhance general Help Desk support. Peggy Antrobus received honorary degrees. Miss Denise Gordon from Montserrat gave a moving Student Throughput & Graduation performance:- and inspiring address. The total number of students graduating in 2009- Growth in student enrolment 2010 was 631. Most of these received Bachelors degrees in Education (25.4%) and Social Sciences Enrolments increased overall from the first year of operation. In the UWI-12, enrolment in face-to-face courses increased by 44.58% in 2009- 2010. The majority of students were registered in the campus countries, but St. Lucia registered more students than Barbados and saw an increase of 7.3% in 2009- 2010 over the previous academic year. Student enrolment in online and blended programmes increased by 19.18% in 2009-2010, and the total number of students registered in the Open Campus in all programmes at the end of the year in question was 26,015. The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 9 As the Open Campus worked to establish itself maintain integrated software, applications and on a sound footing in the second year of its redesign the network to serve the UWI-12. operation, we became aware of several inherited limitations in the area of teaching and learning Planned Developments for Improving Teaching that would require focused attention to facilitate and Learning: the transformation of the learning environment in the future into one that is student friendly and During the year under review, the Open Campus conducive to learning. worked on planned developments to address these needs and to generate solutions to these Some of the limitations include: inadequate problems. Some practical interventions include teaching facilities at several sites managed by the diversification of media and use of less costly the Campus, aging and obsolete equipment, options for the representation and distribution and inadequate library and help desk resources. of materials and to further pursue initiatives to Solutions are needed to offset the high costs diversify student assessment and introduce some of distributing learning materials via post examinations online. A programme for training and processing examinations in a distributed technicians at local sites was also devised during environment. There is also a pressing need for the year and a further option will be possible with qualified staff to design and develop courses for the procurement and implementation of software online delivery as well as for technical staff to for more efficient management by small groups. Graduation 2009 The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 10 The improvement of collaboration with Faculties of specialisation into degree programmes to be to develop and redesign courses for online delivery offered by the campus. is an avenue that should accelerate the delivery of courses for campuses, and the Open Campus The planned developments for improving the will pursue alternative solutions by issuing short learning environments at selected sites include contracts to procure the temporary services of the replacement of existing equipment with less experts in specialist areas to provide the content cumbersome components and designed flexi for selected online courses. UWI Faculty will spaces to include a learning commons and library continue to receive first offers for these tasks. and to provide support to the Campus Librarian for the further development of an integrated Other initiatives related to course development library system. The introduction of a rent-to-own involve the conversion of selected face-to-face laptop programme for students will also improve courses at the Pre-University and Professional access to programmes and will minimise to some level for online delivery and to explore the OER degree heavy reliance on computer laboratory facility for the procurement and repurposing of equipment. courses in areas of high demand for online delivery. Through the Special Projects Department, These developments in teaching and learning are the campus will also fast-track the growth of critical for improvement of delivery, but they all special projects for quick response and income require some quantum of financial resources for generation opportunities for procuring contracts implementation. During the year in question we from external agencies to provide a fast service in also turned attention to the funding requirements the design and preparation of online courses and of the Open Campus and the report on this aspect to use this as one source of income generation to is provided in a subsequent section. transform certificate programmes in new areas Technicians in training Students at Mandeville The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 11 Research and Innovation During the year under review, several writing of the report. departments pursued a consistent research The Caribbean Child Development Centre in the agenda some of which are highlighted here; a Consortium for Social Development and Research complete list is given in the second part of this continued work on several studies related to document. The Institutional Research Unit Children’s Rights, HIV AIDS and Children, and (IRU) in the Principal’s Office, in collaboration Youth and Violence. The Social Welfare Training with the Consortium for Social Development Centre worked on an evaluation of the National and Research, worked on two European Union Youth Service in Jamaica and on Violence and the funded projects, the first: Development of CSME Social Worker among other subjects. These two Public Educational Products and Assessment of departments and the Principal’s office attracted the Impact of Previous Products with a grant of funding of over J$6m and US$200,000. €412,000 and the second, a study on CSME, Rural Communities Readiness with a grant of €65,200. Service to the UWI-12, including the creation A third project, Programme Development and and establishment of the Open Campus Partnership Creation in Support of the UWI Open Campus was also undertaken with support from In 2009-2010 the Open Campus consolidated DFAIT in the form of a grant of CDN$37,000. its efforts to establish the Open Campus and to The latter involved workshops to train course improve UWI service to the UWI-12 and other writers and prepare courses for possible inclusion “under-served” communities in the region. in the OER repository. The IRU worked on a The policy for open access was refined, but the regional needs survey which sampled students, mechanisms for implementing prior learning employers, government officials, and private assessment and recognition were not fully sector companies. Analysis of data for this project operational because of a limitation of resources. was completed, and the team began work on the Other innovative features such as a year-long system to process student applications on a rolling, ongoing basis and systems to facilitate this were approved. We developed a slate of basic and foundation courses to provide scaffolding for building learner skills and competence and to make access and the possibility of seamless transition to higher levels of tertiary education possible; this remains an ongoing development and a means of attracting more potential students across the region. We maintained a vigorous programme of consultation with governments to engage them in discussions regarding the ways in which the Open Campus can better serve their development Caribbean Children Development Centre needs. Several of these meetings have generated The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 12 positive outcomes with governments expressing the current year. Similar offers were made by the support for the Open Campus. While their own Prime Minster of Saint Lucia but these have not financial constraints appear to have affected their been confirmed. capacity to support the Open Campus by payment Student enrolment in Open Campus from the of the subventions approved in the budget during UWI-12 remains low in comparison to the campus the year in question, offers of support have been countries. Competition from foreign institutions made in other tangible ways. The government of which receive support from local governments Grenada offered the Open Campus a large parcel remains a challenge for the Open Campus. While of land of approximately 90 acres for the purpose countries like St. Lucia and Dominica have seen a of relocating the operations of the Campus and marked increase in student numbers, enrolment developing it further. remains depressed in other countries, and every effort was made during the year to improve service It was determined that the site at Marryshow on several fronts. These include the provision House could not be further expanded and further of better student services at existing sites, the growth in Grenada would be dependent on the creation of courses and programmes in new areas creation of a site which could be developed on that are likely to appeal to students. a phased basis. The Prime Minister of Grenada Some of the challenges the campus faces with handed over a letter of commitment to provide respect to its development in the UWI-12 include the land to the Chancellor of the University, Sir the ambivalence of governments regarding their George Alleyne, at the graduation ceremony in plans for tertiary education in their countries. The Grenada in October 2010. A formal handing over recent thrust to transform community colleges of the property is expected to take place during into universities has created some tension between Press Release re Gift of Land with Minister of Education The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 13 these institutions and the Open Campus despite interventions included continuing interactions overtures by the campus to work with institutions with the governments to assess their needs and in mutually acceptable ways to further their to engage in dialogue on the contribution the objectives. The UWI has been perceived as being UWI can make to tertiary education development tardy in furthering the desires of the countries in the UWI-12. These engagements include to develop their colleges and this has resulted in discussions related to the strengths to be gained some reluctance to partner with the UWI in the from a network of regional institutions that college transformation process. are mutually supportive. Implementing Prior Learning Assessment and Recognition as a means Another challenge is escalating internal and of opening up further access to the people of these external competition to the Open Campus in the countries is another initiative that the campus UWI-12 jurisdiction. While the Open Campus proposes to pursue in a more vigorous way, while has been given the mandate by the University maintaining a monitoring system for these open to be the primary contact for communication, access initiatives to ensure preservation of quality provision of service and addressing developmental and achievement of established standards. needs directly, overtures by sister campuses to governments without reference to the Open Continued enhancement of site facilities to create Campus continued to militate against a unified an environment that is student-friendly and UWI approach in addressing the needs of these conducive to learning remains a priority for the countries and continued to give the impression of campus. Funding is being sought to improve the the University as a fragmented institution whose physical facilities of the sites as well as upgrade various parts do not communicate with each other. the technological infrastructure, in ways already Apparent inconsistencies in UWI-wide strategies described in this report, to ensure easy access in service delivery to the UWI-12 and other to online programmes as well as to improve the communities create direct conflict with regard classrooms for the face to face programmes. Open to programmes offered by the Open Campus Campus has committed to improve the facilities and UWI-supported franchise programmes at selected community colleges. A third challenge, already noted in this report, relates to lack of funding for developmental purposes in the UWI-12 for curriculum development, the enhancement of learning contexts and research. Planned developments for improving service to the UWI-12 During the year, the Open Campus considered several ways in which it could intervene in positive ways to transform residual resistance to and minimise criticism of the UWI in the UWI-12 countries. Some of the more immediate Student Counselling The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 14 in the UWI-12 in response to a request from the proposes to locate significant main offices in governments of those countries for a heightened different UWI-12 countries. This would ensure presence of the UWI in those countries, manifested the establishment of a stronger, heightened profile in better structures and services. and more committed presence of the University in these countries. The Open Campus considered Providing improved library resources the needs at its sites to facilitate such relocation, but at present none of the existing sites has the The creation of networked library services to facilitate teaching, learning and research in the UWI-12 and other “under-served communities” is an initiative that will continue to be worked on consistently as we go forward. The campus also plans to promote initiatives for research, some in collaboration with colleges and governments on predetermined areas. In this regard, the campus proposes to involve its research students and also to solicit the services of qualified individuals within the countries with regard to engagement in research studies and representation on supervisory committees of graduates pursuing research degrees. Several of these plans require funding for implementation and the Open Campus has Open Campus Retreat included these initiatives in its various proposals for funding. space to accommodate any offices other than those that currently exist. Indeed, some of the In addition to these initiatives, the Open Campus sites that are experiencing exponential growth, such as St. Lucia, do not have adequate space to accommodate this growth. The relocation of major offices will require the building of additional space at existing sites or the construction of new sites in places such as Grenada where the existing site cannot accommodate any further growth. The Open Campus is seeking funding specifically for this initiative which it considers a critical one for the transformation of the image of the UWI in the UWI-12 and for its future growth and success in the region. Transforming the administrative culture and process During the year under review, the Open Campus WAND Library undertook the process of redefining selected The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 15 jobs to tailor them to campus requirements. The Staff Training campus also implemented a performance based management and appraisal system for all staff as Training and development of staff remains a a means of shifting emphasis to the need for good critical objective for the Open Campus which performance as the basis for consideration of inherited a large staff cohort, several of whom merit. This is at odds with the current University are in the category of clerical assistants and system which awards increments automatically. in excess at present. At the same time, the While the Open Campus cannot alienate itself campus does not have adequate qualified and entirely from the established norm, for obvious technical staff to undertake the specialised work reasons, it nevertheless has begun a process of that the new campus needs for its immediate educating its staff on the effects that individual development. Streamlining the staffing situation performance has on the strength and quality of remains a challenge, particularly in countries with the entire institution. Education in this regard entrenched trade unions with intractable rules has commenced through the HR Department and systems that militate against the shaping of but the Open Campus has planned through the a staff cohort that meets the current needs. The services of a consultant to offer a series of retreats Open Campus has taken a decision to train staff to orient staff to the way of the Open Campus and and redeploy them to new positions where this is to help forge an identity and a modus to which possible. Other options will need to be considered staff can commit. Plans for hosting these retreats in cases where this cannot be done. The campus in the year under review were not possible due to is aware that the achievement of its strategic a shortfall of income. Nevertheless, we included objectives will be dependent to a certain extent requests for institutional strengthening initiatives upon its ability to train and develop the abilities in funding proposals but will also seek other means of a committed and highly motivated staff. of funding these developmental staff initiatives in the coming year. The challenges the Open Campus faces in this regard include the inherited inconsistencies in operational procedures across the former outreach units. Shifting mindsets, behaviours and attitudes to a more entrepreneurial outlook remains one of the major challenges. The entities which have been incorporated into the campus all have varied sub-cultures and work processes, and the shift to an Open Campus modus depends on the effective integration of these various entities. During the year under review, the Open Campus began to work systematically on these areas but with an under-resourced Human Resource Department at present, the campus proposes to seek the assistance of a consultant to guide the change management requirements of the campus. Staff Training The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 16 Marketing and Branding inadequate funding for the operational expenses of the campus and also an insufficient number of An important achievement of the Open Campus adequately trained personnel. during the year was the successful establishment of the Open Campus brand within a UWI re- branding framework. This has helped to forge a consistent image of the campus as an additional entity of the University which has the distinctive role of promoting distance education via online and other modalities while continuing to offer adult continuing education in its various locations across the Caribbean. Promoting Open Campus at Fair The Marketing and Communications Department was also able to develop a web site and content Marketing Promotion at FCIB management system and it conducted a regional market research study, the results of which were Planned developments in Marketing and submitted to the campus at the end of the year. Communications The department also conducted innovative and promotional activities to improve enrolment and Open Campus recognises the need to improve public awareness about the Open Campus. market intelligence across the region as well as the need to increase our utilisation of social Limitations hindering the optimum performance media. Plans have been laid for work in the of the Marketing and Communications immediate future to improve the latter. Further Department are the high cost of advertising to recommendations from the Chair of the sub- and promotion in the region in the context of committee of Open Campus Council, that the Open Campus should establish a group Friends of the Open Campus, a letter of invitation was sent to the individual suggested as Chair but no response was received. It was determined that the Campus would build up a group committed to the support of the Campus and then resubmit an invitation for someone to lead this group. The Consultant of Alumni Affairs is compiling a list of individuals who have expressed an interest in the Open Campus and arrangements for formalising the group will be pursued in the coming months. Promoting Open Campus at Fair The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 17 the burden of large periodic payments which may be difficult in the current economic climate. The Open Campus also identified a Chairman for the Open Campus Endowment Fund, but this appointment had to be put on hold because of plans by the newly appointed Bursar to revisit the structure of committees and management of the University Endowment Fund. Strides were made to identify a Chairperson and members of the Open Campus Audit Committee, with the Chairman of Council providing the lead in this regard. The Finance Department Funding the Enterprise The main hurdle to progress within the Open Campus with regard to its strategic objectives can During the last year, the Open Campus made be attributed to inadequate resources. During the progress with the refinement of several areas two-and-a-half years of its operation the Campus of its financial operations which are elaborated has worked with a much reduced budget than in the Financial report tabled for discussion that which had been approved by the University at the 2011 meeting of Council. Among the Grants Committee. The following Table shows activities described in the report, it is worth the status of government contributions to the noting the efforts of the Campus to collaborate Open Campus at November 2010. with Centre Finance to redesign a suitable and more acceptable billing model for presentation During the year being reviewed contributions to governments; engagements with selected from governments averaged BD$1m per month governments to discuss the concept of investment which made it difficult for the campus to manage in the respective Open Campus local sites as an its day-to-day operations across the region. A investment in the enterprise for the further good consideration which exacerbated the situation is of the country; suggesting proposed payment that campuses, having been also affected by either plans for governments on a monthly basis to cuts or reduced payments of subventions, were ensure more consistent inflows and to minimise no longer able to provide advances to the Open Budget Year Approved Budget Funds Write-Offs Balance at Allocated Year End 2008/2009 29.3 14.5 - 14.3 2009/2010 31.5 12.8 4.5 29.0 2010/2011 23.9 5.3 2.9 44.7 (Figures in BDS$) The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 18 Campus and were in fact demanding repayment distance calls by utilising Voice Over IP; (x) closer of advances that had been made to the campus in monitoring of overtime assignments especially the first year of its operation. This situation meant on weekends during which double pay applies in that the campus had limited finances to achieve most jurisdictions; (xi) tight cash flow measures critical objectives such as procuring the services through the submission of monthly cash flow of qualified personnel with technical expertise, projections from all divisions. In addition to these training of staff to promote the transformation measures, the campus explored new funding of the administrative and work culture, and sources to meet the shortfall in government insufficient production of new courses and contributions, explored ways to increase revenue programmes in new and interesting areas. A from commercial activities and stepped up efforts relatively low rate of receivables from students to recruit more students. also exacerbated the situation. During the course of the year, CIDA conducted an In this environment of stringency, the campus Organisational Assessment of the Open Campus took several steps to ensure its survival. Several and a report was submitted in March 2010. cost reduction measures were implemented by the The document was positive in its assessment of campus. These included: (i) freezing of all new Open Campus operations and persuasive in its appointments except where absolutely necessary; recommendations to CIDA, regarding support (ii) restriction on temporary appointments; (iii) for the proposal for funding the nterprise. Since freezing of selected posts, particularly at small sites then further meetings have been convened with as well as posts in the Principal’s office; (iv) reducing CIDA and also CDB for the purpose of advancing travel and increasing the use of technology for the proposal for formal approval. meetings (video conference, Skype, Elluminate Live!); (v) reducing multiple representation at Planned developments for Funding the Enterprise University functions; (vi) reducing the number of senior officers at recognition ceremonies at During the year the Open Campus began sites; (viii) conserving energy by turning off the process of costing inefficiencies in its electric lights, air conditioning units and other operations with a view to reducing these in the equipment in offices before leaving at the end immediate future. It remains consistent in its of the day; (ix) reducing expenditure for long resolve to decrease dependence on government contributions and increase income generation, a goal that must become a reality in the face of a further possible decline in government support in the short term. The campus explored additional ways of sourcing funds through grants and loans for specific areas that can act as a catalyst for income generation such as increasing course development and sourcing a slate of courses for repurposing and immediate delivery, aggressively pursuing special projects that will generate income among other activities. Map of the Caribbean showing linkages The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 19 Strengthening Regionality discuss the C@ribNET initiative and the role that the UWI and the Open Campus might play in The campus continued to develop links with providing support for CKLN. regional colleges and international institutions and private sector organisations during the course Special initiatives of the year. Heads of Open Campus sites in selected countries began a drive to forge partnerships with The year began with the devastating news of an the private sector and the various Chambers of earthquake in Haiti on January 12, 2010. The Commerce to provide focused short courses and Open Campus in its efforts to assist the stricken programmes for the training of staff. Caribbean neighbour undertook a number of initiatives that included but were not limited to The Campus Librarian continued work on a visit by the IRU to Haiti and the Dominican integrating the Open Campus libraries across Republic to consult with colleagues at universities the jurisdiction and to draft a plan for joint and agencies to determine need and to prepare development with local libraries to ensure the proposals to garner funds to assist with teacher provision of resources online and in hard stock education and training as well as the online for learning and the conduct of research. delivery of tertiary education courses and programmes. Two members of the IRU worked The Open Campus held a series of meetings with the closely with the Office of the Vice Chancellor Caribbean Knowledge Learning Network (CKLN) on this project. The IRU subsequently held to discuss possible partnerships for supporting more focused meetings with the University of CKLN in its arrangements for implementing C@ Quisqueya (UniQ) and the State University of ribNET. Several monthly meetings were convened Haiti (UEH) to discuss a collaborative approach between the Open Campus Computing and to meeting some educational needs. The team Technology department, the Pro Vice Chancellor prepared proposals to seek funding to assist in the of Planning and Development, the Principal of the areas of distance education. Human resources, Open Campus, the University Chief Information development policy, and the creation of an Officer, Heads of the ICT departments on the institute of languages and translation as well as campuses and representatives from CKLN to determining approaches for technical capacity Devastation in Haiti State University of Haiti The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 20 building for programme delivery. The campus (MFOI) course. also offered four scholarships to Haitian students Other special initiatives with international to study with the Open Campus in the Pre- partners included participation in an EDULINK University and Professional Department. Project with the University of Mauritius, the University of South Pacific and the University of The Campus secured funding (€10,000) from the the Highlands and islands millennium Institute International Association of Universities as part (UHI) Scotland, with the Open University UK of the LEADHER Project, to facilitate cross faculty as the lead partner. The topic of the Project is the visits between Quisqueya University and the UWI Use of Open Educational Resources in Course Open Campus. A visit is slated for March 2011 development. A major commitment through that and an assessment of technical capacity in Haiti project is the creation of a research network for ACP countries on open educational resources. “expand the scope, enhance the appeal and improve the efficiency Priority Imperatives for the Open Campus of its service to the individuals, communities and countries which it The Open Campus was established to “expand serves.” the scope, enhance the appeal and improve the efficiency of its service to the individuals, communities and countries which it serves.” To fulfil this promise to the UWI-12 in particular, is currently being conducted by a member of the the campus would need to improve the profile of IRU and the Open Campus Telecommunications the University in tangible ways, such as through Manager. the expansion and enhancement of its physical facilities, increasing its slate of progrmmes and International Partnerships its educational activities, and providing access to higher education for all through a seamless The Campus continued to host the CARICOM- pathway from pre-university to postgraduate Canadian Virtual University (CVU) Scholarship level. In this way, the UWI Open Campus would programme for Caribbean nationals. The facilitate the increase of enrolments to the UWI programme makes it possible for students to by enabling access to degree programmes through gain access to the ten Canadian Universities in provision of the scaffolding of successive layers the Consortium and entrance to UWI is also of certification for those seeking a university facilitated. Other initiatives with international education. The realisation of this vision and the agencies included the development of the achievement of related objectives will require Democracy in the Classroom Programme and three priority imperatives going forward. the Professional Development Programme with the OAS, the development of CARIMAC and The first involves the accelerated development and E-Governance programmes with UNESCO, and delivery of courses and programmes facilitated by various initiatives with the Commonwealth of collaboration with the traditional campuses. This Learning such as arranging special delivery of is essential if the University hopes to attract a fair the Managing and Facilitating Online Learning share of the market in an increasingly competitive The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 21 global environment for higher education. It regional institution that the UWI can become. It is critical if the UWI hopes to attract a larger would further minimise the competitive nature of number of students particularly from the UWI-12 campuses and eliminate the unhealthy perception countries and extend its reach into the diaspora and of the Open Campus as a competitive upstart from beyond. It is necessary if the University is serious an alien universe. Use of the referent UWI Open about developing the human capital of the region internally may serve to establish in a real way, the and being a key contributor to the economic, Open Campus as a fully integrated entity within social and cultural development of the peoples UWI with a clearly defined mission and objectives of the region, particularly those in the UWI-12 that are designed to benefit the entire University. countries. It is crucial if UWI Open is to become a financially viable institution that depends less The third imperative must focus more particularly on the subventions of governments and more on enhancing the presence of the UWI in the on its own income generated through its creative UWI-12 countries. This can be achieved through and innovative entrepreneurial endeavour. carefully planned site enhancement that includes This first imperative links three critical areas, upgrading of the technological infrastructure namely, accelerated and increased programme and facilities that are more suited to the diverse development with inter-campus collaboration forms of delivery employed by UWI Open. It and financial viability and sustainability. also necessitates the rationalisation of sites in the British overseas territories with the intention of The second imperative focuses on the necessity making them more cost effective and efficient to of accepting the Open Campus as the portal manage and operate. More particularly, it will of the University for delivering its courses and necessitate a relocation of critical offices of the programmes online to the world outside its UWI Open administration to selected countries. walls. This necessarily requires acceptance by all The overall effect of this third imperative will be UWI of the critical role of the Open Campus in to transform the UWI operations in the UWI-12 supporting the production of good quality courses jurisdiction into UWI Centres of Innovation and and programmes that adhere to the standards and Development that are fully equipped to contribute protocols that reflect the one look one feel of the to and act as catalysts for the economic, social and UWI online brand. It requires a willingness of cultural advancement of the countries served by UWI to engage in discussion of the financial and UWI. An increased presence of academics for other resource implications for the development participation in lectures, panel discussions and and production of these courses and programmes media commentaries would place the University and agreement on a formula for sharing costs centrally in discussions of issues related to the and surplus revenue or jointly working out other development of the nation in question. Closely mutually acceptable approaches for achieving this tied to this imperative is the need for UWI Open objective. Perhaps most important, it may require to build critical partnerships with colleges, be a re-visioning and re-branding of the Open an important player in a network of tertiary Campus within the University as UWI Open, institutions to support some common goals and an entity which exists to provide an essential work with the other campuses to influence the service to and for the University by presenting it system at lower levels to transform practice in as a unified and closely knit regional institution needed ways and work towards a seamless system to the world. Such re-visioning would probably for access to tertiary education in the region. serve to cement the campuses into the formidable The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 22 Saluting champions of UWI Open Early in 2010 the Open Campus and the entire University community learned of the death of Professor Rex Nettleford, Former Director of the School of Continuing Studies and The Trade Union Education Institute. His contribution to the development of the outreach sector, to labour studies, to continuing education, Professor Rex Nettleford to name just a very few of his achievements, was colossal. He Patricia Ellen Charle championed the cause of the Open Campus in every way and his influence will remain for decades to come. He will be sorely missed. Not long after the death of Professor Nettleford we learned of the death of Patricia Ellen Charles, Resident Tutor of St. Lucia. She developed the Centre in St. Lucia into a thriving hub of creative and educational activity. She was a devoted servant of St. Lucia and the University and both have gained much from her sojourn with them. The University of the West Indies, Open Campus PRINCIPAL’S REPORT 2009-10 23 Administrators of the Open Campus 2009-2010 Vice Chancellor Professor E. Nigel Harris Mr. Lincoln Williams Prof. E. Nigel Harris Pro-Vice-Chancellor and Principal Professor Hazel Simmons-McDonald Deputy Principal Prof. Vivienne Roberts Prof. Hazel Simmons- McDonald Campus Registrar Dr. Christine Marrett Ms. Simone Augier Director, Special Initiatives Professor Stewart Marshall Prof. Vivienne Roberts Director, Open Campus Country Sites Dr. Louis Whittington Dr. Luz Longsworth Director, Consortium for Social Development and Research Mr. Lincoln Williams Ms. Simone Augier Officer in Charge, Jamaica and North Caribbean Mrs. Karen Lequay Dr. Christine Marrett Officer in Charge (Ag.) Barbados, Eastern & Southern Caribbean Dr. Louis Whittington Ms. Sheryl Whitehall Prof. Stewart Marshall Campus Librarian Mrs. Karen Lequay Chief Information Officer Mr. Tommy Chen Chief Financial Officer Mr. Tommy Chen Dr. Luz Longsworth Miss Sheryl Whitehall Director, Human Resources Mrs. Jasmine Babb Senior Officer, Planning and Innovation Mrs. Jasmine Babb Mr. Edwin Brandon, Mr. Edwin Brandon The University of the West Indies, Open Campus SANSNtUtuALu RdEPdOeRTe 2n0n09-t10tss 24 Commitment to our students of service to its students, the Campus introduced a system of “rolling applications” so that interested The Campus’ distinctive existence was firmly persons can apply at any time for a programme; if marked by its first formal graduation which was successful, they are placed in the next offering of held in Saint Lucia on October 17, 2009. A total that programme. of 157 graduands attended the ceremony from 12 territories. Honorary degrees were conferred on Considerable effort was put into stimulating the the Honourable Dunstan St Omer and Dr. Peggy formation of student guilds at the various sites, Antrobus. In attendance also were the Governors and the establishment of an overarching Guild General of Antigua and Barbuda, St Kitts and structure. This has meant that in the following Nevis, Grenada and host country St Lucia. academic year, students are beginning to be represented in the governance machinery of the Ministers of Education (St Lucia and Montserrat), Campus and the wider University. Local Guild Deputy Prime Minister (St Kitts & Nevis) and Chapters have already begun to be involved in Site Minister of Home Affairs and Internal Security activities such as Open Days, recruitment visits to (St Lucia) were also present. The majority of co- schools and fund-raising for improved facilities. ordinating and logistical tasks were handled by The Campus is pleased to acknowledge the the site and staff must be commended for rising establishment of two Bursaries for students at the impressively to an occasion which they had never Open Campus St Vincent and the Grenadines by experienced before. Graduation was preceded the Mustique Charitable Trust. by the formal installation of the Principal in a ceremony held at the Governor-General of St Enrolments Lucia’s official residence the previous day. In its continuing struggle to improve the quality Besides the regular regional Internet-based programmes, many Sites were actively involved in developing new face-to-face courses as well as reaching out to organisations by offering tailor-made training courses, workshops and seminars. The Site at the Pine in Barbados formally launched its Workforce Development programme. Other Sites were also active in offering a range of professional development courses for local needs. A small sample of courses and programmes offered in Sites include but is not restricted to the following: Introduction to Counselling and Group Techniques for HIV Caregivers (Belize); English Language Proficiency Enhancement Graduands The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 25 (Antigua); Computer Literacy (Cayman Islands); to-face offerings of the Sites was the offering Early Childhood Care and Education, and of Accounting programmes in collaboration Criminology (Dominica), Events Planning and with the UK-based International Association of Management, Care of the Elderly (Montserrat), Bookkeepers. This programme represented a new Certificate in Information Management (St Kitts approach to collaboration among Sites and was and Nevis), Supervisory Management, Financial coordinated by Dr Ian Baptiste, Head of the Pre- Management (St Lucia). Our Sites in Trinidad and University Department and Dr Ian Austin, Head Tobago as well as in Jamaica continued to lead by of Open Campus Barbados (The Pine). Courses outstanding example through their offering face offered under this collaborative agreement to face programmes and courses to thousands of included a Diploma in Accounting and a Diploma students in these countries. in Advanced Bookkeeping. Regionally there were a total of 205 students registered at 11 Sites. A noteworthy development was the first time offer of professional development courses at Sites in These initiatives gave a significant boost to rural Jamaica that hitherto had only been used for our activities in the traditionally under-served on-line/distance programming. These included communities: rural Jamaica and the UWI 12. In Ocho Rios, Brown’s Town, Mandeville, Savanna- the latter, enrolments in continuing education la-Mar, Port Antonio, Denbigh and Morant Bay. programmes have doubled since 2007/2008, In total these sites had over 400 students enrolled which testifies to the enormous potential of these in courses such as Supervisory Management, Event markets. However, in 2009/2010 overall numbers Planning and Management and Human Resource fell in Barbados and, particularly, in Trinidad and Management. The response of the public in these Tobago, so that the grand total for 2009/2010 communities to this initiative was overwhelming was about 1300 less than the preceding year. and Sites had to restrict numbers due to space Table 1 presents the summary data for all these limitations. A significant addition to the face- programmes. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 26 Table 1: Student numbers by Centre in continuing education programmes* Centre 2007/2008 2008/2009 2009/2010 Anguilla 12 0 0 Antigua & Barbuda 29 13 46 Bahamas 8 100 23 Belize 102 87 385 British Virgin Islands 26 40 78 Cayman Islands 0 30 51 Dominica 6 30 108 Grenada 79 0 9 Montserrat 44 166 225 St Kitts & Nevis 83 150 146 St Lucia 571 650 698 St. Vincent and the Grenadines 24 17 95 Total UWI 12 984 1283 1855 Barbados 850 789 660 Jamaica 3636 3900 5331 Trinidad and Tobago 12349 14972 11800 Total Campus Countries 16835 19661 17791 GRAND TOTAL 17819 20944 19655 * Figures for 2007/8 include, while those for later years do not, students taking Associate Degrees. The figure for Trinidad in 2008/09 has been corrected In addition, 700 students were enrolled in five Associate Degree programmes. This represents an increase on the previous year. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 27 Table 2: ASc Enrolment 2009/2010 and previous years Programme 2007/2008 2008/2009 2009/2010 ASc Admin Professional Office Mgt. 135 114 106 ASc Business Management 440 261 330 ASc Paralegal Studies 241 139 168 ASc Public Sector Management 60 36 27 ASc Social Work 69 Total 876 550 700 In addition to these programmes run through the Centres, the Consortium for Social Development and Research continued to offer a smaller number of programmes. Its courses and their enrolments are presented in Table 3. Student numbers at SWTC showed a welcome increase of about 30% over the preceding year, though putting more pressure on limited residential and catering facilities at the Centre. (It may be noted that the ASc. in Social Work was also offered at several other sites in Jamaica and elsewhere.) The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 28 Table 3: Courses offered at the CSDR 2009/2010 Unit Course Enrolment Child Rights and Responsibilities professional CCDC development courses 42 SWTC Principles and Practice of Social Work 35 SWTC ASc in Social Work 22 SWTC Certificate/Diploma in Social Service 36 SWTC CYP 9 HLSTUEI Certificate in Labour Studies 12 HLSTUEI Introduction to Labour Studies 22 Total 178 On-line and blended learning programmes continued with a modest expansion in numbers (5616 as against 4329 the previous year). A summary is given in Table 4. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 29 Table 4: Registration in all on-line/blended programmes 2009/2010 Programme Advanced Diploma Construction Management 1 ASc Administrative Professional Office Management 106 ASc Business Management 330 ASc Paralegal Studies 168 ASc Public Sector Management 27 ASc Social Work 69 BEd Educational Administration 185 BEd Literacy Studies 334 BEd Primary 306 BEd Secondary 317 BSc Accounting 274 BSc Agribusiness Management 12 BSc Banking & Finance 17 BSc Economics 46 BSc Management Studies 3054 Cert Business Administration 2 Cert Public Administration 4 Cert Substance Abuse Prevention and Treatment 6 Dip Gender & Development Studies 21 MEd Adult Education 45 MEd Literacy Studies 72 PG Dip Literacy Studies 3 Specially Admitted 28 Cross Campus Registration 157 GRAND TOTAL 5616 4545 students (roughly 1000 more than in the preceding year) were registered in undergraduate degree programmes by distance education. Table 5 shows their distribution among the sites. Two thirds of the increase here was in the campus countries. Students registered for 25996 single courses in the on-line and blended programmes. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 30 Table 5: Enrolment in distance education undergraduate programmes by site 2009/2010 Site BSc AM BSc M S BSc Ac BSc Ecn BSc B&F BEd.Ad BEd Total Anguilla 50 8 3 1 4 66 Antigua 98 28 4 13 143 Bahamas 4 3 1 18 26 Belize 59 7 2 1 3 11 83 B.V.I. 21 3 24 Cayman 12 4 2 2 20 Dominica 146 47 8 1 14 60 276 Grenada 166 8 3 3 15 138 333 Montserrat 40 14 1 2 57 St Kitts 126 11 5 3 14 5 164 St Lucia 223 20 12 2 40 97 394 St Vincent 145 26 5 4 9 24 213 Turks 2 1 3 6 Sub-total 1092 175 36 17 84 380 1784 Barbados 1 109 4 2 10 126 Jamaica 3 844 50 1 29 174 1101 Trinidad 8 1009 45 9 50 393 1514 Sub-total 12 1962 99 10 81 577 2741 TOTAL 12 3054 274 46 17 185 957 4545 AM = Agribusiness Management, MS = Management Studies, Ac = Accounting, Ecn = Economics, B&F= Banking and Finance (delivered in collaboration with the Department of Management Studies, UWI Cave Hill Campus, for members of the Eastern Caribbean Institute of Banking and Financial Institutes (ECIB)), Ad = Administration. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 31 Graduate Studies This year saw the start of “home-grown” Masters programmes in the Open Campus, with the offering of two programmes in January 2010: a Masters in Adult and Continuing Education and a Masters in Literacy Instruction. A post-graduate Diploma programme is also available in both areas. There was an initial intake of 66 students into the Masters in Literacy Instruction, 45 into the Masters in Adult and Continuing Education, and 2 into postgraduate Diploma programmes in Literacy Instruction. Several staff members serve as supervisors for graduate programmes on the other UWI campuses, at both Masters and PhD level, and there have also been some cases of joint supervision of students from other universities. In 2010, 631 (2009, 715) students graduated from the Campus with University Certificates, Diplomas, Associate and Bachelor’s Degrees. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 32 Table 6 summarises the distribution of awards across the contributing country sites (it cannot be assumed that every student at a particular country site is a national of that country). Table 6: Graduates by site and type of programme 2009-2010 Country Cert. A.Sc. Dip. B.Ed. B.Sc. Agri B.Sc. MS Total Anguilla 2 1 3 Antigua 11 3 11 25 Bahamas 4 4 Belize 9 1 1 11 BVI 5 5 Cayman 1 1 Dominica 1 18 20 39 Grenada 1 3 1 22 33 60 Monts’rrat 1 5 6 SKN 1 8 20 29 St Lucia 31 27 58 St Vincent 1 2 10 15 28 Turks Barbados 4 10 1 16 31 Jamaica 39 5 26 1 108 179 Trinidad 1 35 2 32 1 81 152 Total 6 115 11 158 2 339 631 The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 33 Co-curricular activities It remains difficult for the typical Open Campus student to engage in co-curricular activities beyond the local Centre to which they are attached, but in the year under review it was possible for Ms. Stacey Fevriere of the St Lucia Site to represent the Open Campus at the 2010 Summer Institute for future global leaders at the University of the Virgin Islands. Alumni relations Bahamas UWI Alumni Presentation Sites continued to provide support to the local UWI alumni Chapters and to also play a more active role in promoting the importance of the UWI Alumni as a partner in the development of the Open Campus and the UWI in general. In 2009-2010, chapters in Cayman and St. Lucia were revitalised through the effort of the respective Heads of Sites. The Cayman chapter hosted a Caribbean Independence Fiesta which featured food and music from across the Caribbean. One promising development has been the involvement of alumni in the Sites’ annual orientation sessions as well as Open Days and general fund-raisers. The Bahamas and Dominican Chapters have consistently hosted successful fund-raising events. Dominica Alumni The University of the West Indies, Open Campus TAeNNaUcALh REiPnOgRT 2&009 -L10earning 34 Quality Assurance This year saw the of laddered open access Certificates inspired by appointment from 1st the competency-based education and training November of a Quality espoused by the Pre-University Department: Assurance officer, Ms. Pamela Dottin, • Certificate in Health and Family Life Education assigned to the Open Campus. Under her • Certificate in Sexual & Reproductive Health guidance, the Campus Care participated with the rest of the University • Diploma in Life Skills Miss Pamela Dottin in taking the first steps towards accreditation • Level I, II, and III Certificates in Human with the national bodies so far set up in the region. Resource Management Internal arrangements for students and teaching • Level I, II, and III Certificates in Tourism and Hospitality Management in the Caribbean During the year, the Open Campus set up its own • Level I, II, and III Certificates in Criminology Campus Committee for Graduate Studies and Research. • B.Sc. Management (a Major in addition to the Special that has long been available) Programme development • Minor in Economics Work continued in APAD on a wide range of courses at all levels, despite continuing difficulties • B.Ed. Educational Leadership and Management in recruitment of a Director. Heads, • B.Sc. Banking and Finance (revised programme) however, were in place in three of the • BSc Accounting four departments, with Dr. Baptiste The Board for Graduate Studies and Research (Pre-University and approved a laddered Diploma and Masters Professional) taking up programme in Instructional Design that had been office in September. prepared in the Special Projects Department. A number of programme The departments within APAD worked on a developments were number of programmes: those listed above as well approved by the Board as other proposals that included, among several for Undergraduate others: community policing; project management; Studies during the year, gerontology nursing for caregivers; and grant including the first sets writing. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 35 The Pre-University Department also collaborated with the Consortium on programmes in Early Childhood Care and Education, in conjunction with CCDC, and in Social Services and Social Work and Youth Work, with SWTC. The Undergraduate Department was engaged with SWTC on a degree in Youth Work and with HLSTUEI on plans for a laddered series of programmes in Labour Studies. HLSTUEI intends to offer this beyond Jamaica, and held meetings in Antigua and Barbados during the year on local training needs. The Graduate Department began work on the development of an M.Sc. programme in Public Sector Management and Public Policy to be launched in January 2012. The idea to develop this programme grew out of observations made by a Caribbean researcher in the field based on her participation in a research/training exercise conducted by a multinational agency for public sector officials in the OECS countries. The University of the West Indies, Open Campus ARNeNsUAeLa RrEcPOhRT & 20 0S9-c10holarship 36 Research Projects The Jamaican office of ERIIC began work on a All Sites participated in a study led by Dr Glenford Cost Benefit Analysis of Franchise arrangements, Howe on Human Resource Development Needs led by Dr. Christine Marrett with the support of Assessment of CARICOM countries. The purpose Mr. Ramjee Singh, Department of Management of this study was to attempt to investigate the Studies, Mona and the ERIIC Mona staff. training and education needs of the countries supporting the UWI to inform the The Barbados office continued with two tracer Open Campus programme development agenda. studies: one on the two-year BEd programme at H. Lavity Stoutt Community College (BVI) The Saint Lucia site partnered with the Caribbean which commenced in academic year 2008-2009; Child Development Centre (CCDC), Consortium the other, which was completed during the year for Social Development and Research (CSDR), the under review, on the long-standing “Two-Plus- Ministry of Education and Culture and UNESCO, Two” articulation arrangement in Hospitality and to facilitate a research project on the Impact Tourism Studies between the UWI and several of HIV Related Stigma and Discrimination on regional institutions. Children’s Learning Outcomes and School Related Experiences. Research was carried out in Saint OCCS Sites were involved in a project on a Lucia and Guyana, and the local administration Situational Analysis on Sexuality Education in of the project was monitored by the Head of Site, the Caribbean sponsored by UWI and UNICEF. Mrs Veronica Simon. It started in December 2009, is being coordinated through the UWI Consulting Company, and The Site Head of Grenada, Dr. Curtis Jacobs is scheduled to be concluded in January 2011. was awarded funding for a project to digitise This project involved OCCS staff and students in the national archives of Grenada along with the fifteen countries. Grenada national library and the University of Manchester. Certification Ceremony The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 37 The CSDR Director’s Office and the Office of strengthening the participation of civil society in the Principal in collaboration with European systems of democratic governance in Barbados. Profiles, a Greece-based research organization, were successful in bidding for two projects in • SWTC concluded three research projects that December 2009: will be reported on in due course: • Development of CSME Public Educational Products and Assessment of the Impact of • Impact Evaluation of the National Youth Service Previous Products (€412,000) • Evaluation of the Jamaica Values and Attitudes • CSME, Rural Communities Readiness Study Programme (€65,200) • Violence and the Social Workers in Jamaica • The CCDC continued work on a number of other projects: • Other research projects actively underway include Democracy, Governance and Citizenship: • Analysis of individual level interventions A Community-Based Approach (Phase 1): An to reduce youth crime and violence among Ethnographic Case Study being conducted Jamaican youth funded by IBRD (World in Grenada. Principal Investigators (PIs): Ian Bank), for the period 2008-2009. Baptiste, Head, Pre-University and Professional Programmes, UWIOC), and Wendy Grenade, • Community Diagnostics of 4 inner-city Lecturer, Government, Sociology & Social communities funded by IBRD for the period Work, Cave Hill Campus. The Principal was also 2009-2010. engaged in analysing the data for the Language • Puente in the Caribbean, funded by OAS/ Input project with selected secondary schools UWI for the perriod 2008-2010 (J$1,250,989). in Barbados and writing reports on a Literacy Study conducted in the Windward Islands and • Baseline Study on the Situation of the Promotion Barbados. and Protection of Children’s Rights in Jamaica, funded by IIN/OAS, for the period March to July 2010. • WAND undertook research on: • Quantifying and Analyzing Gender Violence Data in Nevis, funded by MATCH International, Canada (CAN$10,000). • Creating an Evaluation Index of Government Compliance with the Approved Mandates of the Summits of the Americas: Follow up to identify and submit information related to the thematic areas for posting on PARTICIPA’s website. The information gathered related to the following thematic areas: access to public information and WAND Library The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 38 Conferences, lectures, public education and workshops Rex Nettleford in memoriam Professor Nettleford’s direction international relations were solidified with, among others, In the Open Campus, the HLSTUEI took the lead the International Labour Organisation, and the in responding to the unexpected passing of Vice- Friedrich Ebert Stiftung (FES). Chancellor Emeritus, Professor the Hon. Rex Nettleford on February 2nd. The HLSTUEI, with the co-operation of the Mona Campus, further organised a Symposium in On February 11, members of the trade union honour of Professor Nettleford, taking a title from community, other well wishers and supporters Sir Hilary Beckles’ tribute: “The Sage Has Come of of the HLSTUEI, joined the staff of the Institute Age”. This Symposium was held on April 7-9th at to share in the celebration of his life and work. the Mona Campus; it is hoped that a selection of A condolence book was opened, which many the papers will be published.. signed in the weeks following. After the funeral service on February 16th, Response to the Haiti earthquake the HLSTUEI hosted a large group of persons who came The Open Campus played its part in the regional to pay further tribute to the response to the massive devastation caused by Institute’s former Director the earthquake in Haiti. Sites were mobilised to of Studies. The leadership collect funds for the Haiti relief effort as well as of the founding unions of to spearhead the public discourse on Haiti within the Institute, along with the each country. In St. Vincent and the Grenadines leadership and members for example, the OC held the first in what it hopes of the general trade union to be a series of events to raise funds to contribute community were present. to the wider UWI efforts to assist in the long-term Professor Nettleford’s development of Haiti. The event was dubbed, ‘An formal introduction to the Evening in Solidarity with Haiti’. It took the form Rex Nettleford Trade Union Movement of the sale of local foods and drinks interspersed and trade union education was due to the foresight of the then Director of the Department of Extra-Mural Studies, and Chairman of the Advisory Board of the Trade Union Education Institute (TUEI), Hector L. Wynter, who co-opted Nettleford to the Advisory Board of the TUEI. Under his direction, labour education found its niche in the University of the West Indies, as the activities offered by the TUEI progressed from ad hoc activities to the regional one month course, which, more recently was renamed Introduction to Labour Studies. Under Destruction in Haiti The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 39 with quality entertainment by the Star Life Steel on Tuesday, June 22, 2010 through the Open Orchestra, Afrikan Heritage Foundation, La Learning Centre facilities. Open Campus sites in Gracia Dancers, soloist, Mr. Ashley Cupid, Bassy attendance were Belize, British Virgin Islands, and Friends on guitar and saxophone, Methodists Dominica, and Montego Bay and Mona sites in Dramatists, and comedian Ms Sylvia Williams, Jamaica. among others. Approximately EC$3,000 was raised from this effort. Lectures, radio talk-shows Workshops and public lectures and other similar public manifestations were held in several sites, including Dominica, St Lucia, Several Sites hosted lectures on the CCJ with Belize and Jamaica (Eastern) to raise funds and Professors Anderson and McIntosh of the Faculty consciousness on the Haiti situation. of Law as distinguished lecturers. The Special Projects Department of APAD In addition several other distinguished academics prepared a proposal - A Capacity Building and from within the University were invited to give Online Teaching Initiative between the University lectures at Sites on various topics of interest. of the West Indies (Open Campus) Barbados, and Among these were the University of Quisqueya (UniQ) in Haiti & the State University of Haiti (UEH) in the areas of • Professor Carolyn Cooper who gave lectures at Teacher Education and Training, and the Online several Open Campus Sites including Montserrat delivery of Tertiary Education Courses and at the Alliouagana Festival of the Word in Programmes in Haiti (June, 2010). In pursuance November 2009 and at the Montego Bay Site in of this idea, Dr. Howe and Dr. Thompson visited recognition of Black history month and Reggae Haiti June 24-27, 2010, and held discussions month. with faculty of Quisqueya University and the State University of Haiti. The mission sought to • Professor Verene Shepherd at the 4th annual determine the way forward in terms of assisting Dame Eugenia Charles Lecture in Dominica. the Haitian Universities with on-line delivery of programmes via the Open Campus. • Dr. Arif Bulkan of the Cave Hill Campus at a lecture entitled “From Instrument of Empire to Conferences Vehicle for Change: The Potential of International Law for indigenous Peoples of the Commonwealth The Women and Development Unit in Caribbean” at the Belize Site. collaboration with the Hillcrest Retreat Centre of the Anglican Church hosted a conference under The Open Campus St Lucia inaugurated the the theme, “Theologising Women through the annual Patricia Charles distinguished lecture in Creative Arts” on March 26, 2010. A record of the honour of the late Resident Tutor who passed proceedings was created on a DVD: Theologising away in early 2010. The first lecture was delivered Women through the Creative Arts. A Visual by Dr. Hollis “Chalkdust” Liverpool on the topic Presentation of Conference Proceedings. Women Crime & Calypso, in April 2010. and Development Unit, Barbados and Hillcrest Diocesan Retreat Centre, Jamaica, April, 2010. The Open Campus Cayman Islands had its second annual distinguished lecture in November; it was The CSDR hosted a second research teleconference delivered by Emeritus Professor George Eaton The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 40 (York, Canada) on the topic The Development of Caribbean Political Systems. The former Steering Committee of the Lancet The Bahamas Site organised a highly successful Series on Child Development was restructured workshop on Violence Prevention that was well into the Global Child Development Group, attended, particularly by the education fraternity. with funding support from the Bernard van The CCDC, in association with The Sir Arthur Leer Foundation and GAIN (Global Alliance Lewis Institute of Social and Economic Studies for Improved Nutrition). The secretariat was (SALISES) and with support from the United started at the Caribbean Child Development Nations Children’s Fund (UNICEF) and the Centre, with coordination assistance from the Environmental Foundation of Jamaica (EFJ), the Child Development Research Group of the CCDC hosted two one-day workshops for teachers UWI’s Tropical Medicine Research Institute in Jamaica. Each day the two topics covered (TMRI). Two international meetings were were Child Rights and Research Methodologies. hosted, in Trelawny, Jamaica December 8-11, On May 20, 2010, 64 secondary school teachers and in Kingston, Jamaica, May 8-9, 2010. These attended, while on June 10, 80 primary school meetings were focussed on the development and teachers attended. The CCDC was responsible for finalization of the update to the Lancet series, the training components, which were carried out and coordination and website activities of the by associate Heather Gallimore (Child Rights) and secretariat. consultant Lisa Stone (Research Methodologies). The secretariat launched an interactive website The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 41 (http://www.globalchilddevelopment.org/) sharing Jamaican who left his homeland and travelled via global information on child development the United Kingdom to Ethiopia. initiatives and research, which has become an increasingly important international resource as • Workshop on “Natural Disaster & the Workers: indicated by the thousands of hits Preparation, Impact and Responses” – June 17, . 2010. The HLSTUEI was responsible for a number of workshops, mostly in Jamaica: • Professional Development Initiative “Protocols and professional conduct in the workplace”. • HLSTUEI/FES workshop - “Exploring Labour Issues in the global economy” September 24-25, • The HLSTUEI in collaboration with the Friedrich 2009. Ebert Stiftung conducted a workshop on June 10 and 11, 2010 entitled “Caribbean Single Market • Seminar: “Gender, Power & Caribbean and Labour Migration: Prospects and Challenges Development” November 23 &-25, in the Cayman for Caribbean Workers” in Mandeville, Jamaica. Islands. Workshop facilitators were Professor • The Institute proposed a series of bi-monthly Lynn Bolles, University of Maryland; and Ms. workshops by teleconferenece for UWI Open Marva A. Phillips, HLSTUEI. Campus personnel. The first in the series of bi- • Also organised by the HLSTUEI to take place in monthly workshops was held on July 14, 2010, the Cayman Islands was a reading of the historical and examined the issue of “Productivity and novel, Ali Thunda by the author Mrs. Kathleen Economic Development: Assessing the Concept Eaton. Ali Thunda is based on the true story of a of Time Management among Jamaican Workers”. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 42 WAND participated in a Community-based Expanding Access to Education in The Caribbean Disaster Management Project for Catadupa Through Distance Education Primary and Junior High and Catadupa Basic Schools, Jamaica, which was spearheaded by the Other books, chapters, reports and articles Gracelyn Cassell Cassell, G., Lema, J., and Agrusa, J. (2010). Developing niche tourism: A literary festival in Montserrat. Consortium Journal of Hospitality and Tourism, 15 (1), 61-74. Ngoni Chipere Chipere, N. (2009). Mixed Methods for Textual Analysis. Journal of Education and Development in the Caribbean, 11 (1): 30-54. Heather Gallimore Gallimore, H. and Davies, R. (2010). Learning Outcomes for Early Childhood Development in the Caribbean: A Handbook for Practitioners, pp. 187. Mona: CCDC. Publications Principal of the Primary and Junior High School, Luz Longsworth and a select group of teachers, and was guided by Longsworth, Luz and Panteli, Niki, (2010). Ms. Audrey Mullings, Disaster Risk Management Leadership in the Virtual Higher Education Specialist who also conducted the training Sector: Is there a new way to lead in the on-line sessions. distance learning environment? UK Academy for Information Systems Conference Proceedings 2010. Publications and presentations Paper 34. http://aisel.aisnet.org/ukais2010/34 IESALC published an online symposium with Vivienne Roberts the following invited contributions in its Iesalc Opening Doors to Bachelor’s Degrees through Reports: Bulletin of Higher Education, June 2010, partnerships in the Caribbean and the United # 208: States. Journal of the New Comprehensive • Professor Vivienne Roberts: Increasing Access College, Vol. 2.1 to Higher Education in the Caribbean Stewart Marshall • Professor Stewart Marshall: Information and • Kinuthia, W. and Marshall, S. (eds.) (2010). Communication Tools (ICT): The Use of Web 2.0 Cases’n’Places: Global Cases in Educational and in Distance Education Performance Technology. Volume 2 of the book series Marshall, S. and Kinuthia, W. (Series • Ms. Luz Longsworth: The UWI Open Campus – Editors). Educational Design and Technology in The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 43 the Knowledge Society. IAP – Information Age Caribbean Youth Survey. Caribbean Childhoods. Publishing Inc, Charlotte, NC, USA. 4: 1-18. • Kinuthia, W. and Marshall, S. (eds.) (2010). Francis Severin Research Cases in Educational Technology: Global Severin, F. O. (2010). What does quality assurance Examples for Development. Volume 3 of the have to do with it? The distinctive twenty- book series Marshall, S. and Kinuthia, W. (Series first century UWI graduate and the survival of Editors). Educational Design and Technology in democracy. The UWI Quality Education Forum, the Knowledge Society. IAP – Information Age 16, 83-98. Publishing Inc, Charlotte, NC, USA. Hazel Simmons-McDonald • Marshall, S. and Kinuthia, W. (2010). ‘Rope Simmons-McDonald, H., Dame Dr Pearlette Een’: An Attempt to Increase Civic Participation Louisy and Marietta Edwards (2009). Annou Li – in Governance Using ICT. In Papanikos, G.T. and An Integrated Kwéyòl Course for Grade I. Pappas, N. (eds.) Horizons in Education. Athens: Atiner. Simmons-McDonald, H. (2009), Employability and Lifelong Learning. Open Praxis, 4 (2) (pp. • Marshall, S., Masino, M. and Grant-Fraser, E. 12). (2010). Processes of Course Design and Delivery using OER. Chapter 6 in Rennie, F. and Weller, Simmons-McDonald, H. (2010), Vernacular M. (eds.) Open to All: Designing digital courses Education in St Lucia. In Migge, B. Léglise, I. and using Open Educational Resources. Blurb.com Bartens, A. (Eds.), Creoles in Education: A Critical Publishers. Assessment and Comparison of Existing Projects, John Benjamins, pp. 183-210. • Marshall, S. (2009). Crossing the knowledge divide: ICT and distance education in development. Simmons-McDonald, H. (2010), West Indian Commonwealth Heads of Government Meeting Englishes: An introduction to literature written (CHOGM) Report, distributed at CHOGM in in selected varieties. In Andrew Kirkpatrick (Ed.), Trinidad and Tobago in November 27-29. World Englishes, Routledge. pp. 316-331. Judith Soares Julie Meeks Gardner Soares, J. (2009). Forever Indebted to Women: Meeks Gardner, J., Thomas J. & McKenzie, N. Annestory, Caribbean Quarterly, Special Issue, (2009). Documenting Interpersonal Violence Forever Indebted to Women, 55 (4). Prevention Programmes for Jamaican Children. Soares, Judith, Michael Thomas and Cecelia Caribbean Childhoods, 4: 52-63. Batson-Rollock, (2009), Community Banking for All: Rural Women’s Savings and Loan Scheme in Williams, H., Younger, N., Campbell-Forrester, St Vincent and the Grenadines. Journal of Rural S. & Meeks Gardner, J. (2009). Correlates and Community Development, 4 (2) 105-117. of aggressive behaviour: A re-analysis of the The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 44 Soares, Judith and Audrey Mullings (2009), “A Presentations We Run Tings”: Women Rebuilding Montserrat, in Elaine Enarson and Dhar Chakrabarti (eds). Ian Austin Women, Gender and Disaster: Global Issues and Improving the quality of workforce training: Initiatives, Los Angeles.: Sage. Developing supportive participatory policies and programs to enable quality education and training Dianne Thurab-Nkhosi, D. practices. At the 2009 Barbados Technical, and Thurab-Nkhosi, D. and Marshall, S. (2009). Vocational Education and Training Council Quality Management in Course Development Conference, September, 2009. and Delivery at the University of the West Indies Distance Education Centre, Quality Assurance in Where is Higher Education Governance Education, 17 (3) 264-280. Going? Examining the Content of Governance Restructuring. At the 2009 Association for Richard Williams the Study of Higher Education Conference, Williams, Richard K. A Gender Analysis of the Vancouver, November 4-7, 2009. Domestic Violence Act of St Christopher/St Kitts / Nevis, Women and Development Unit: Barbados, Ian Baptiste 2010. Mixed and mixed-up methods: Reconceptualizing mixed-methods design. At the 35th Annual Caribbean Studies Association Conference, Reviews Almond Beach Resort Hotel, Barbados, May 24- 28, 2010. Brandon, Ed Jannis Kallinikos, The Consequences of Jane Bennett Information. Shibboleths: Journal of Comparative Belizean Presentation. At the Women Expanding Theory 3(2), 146-147, 2009. Literacy Education Action Resource Network (WE LEARN) Annual Conference, University of Paul Sheldon Davies: Subjects of the World: Rhode Island, March 5, 2010. Darwin’s Rhetoric and the Study of Agency in Joan Bobb-Dann Nature. Metapsychology (website) 14 (7), from A Nightmare in Caribbean Education: The Head February 16, 2010. and the Tail Haunt Us Daily. At the University of Puerto Rico “Islands in Between” Conference in Craig Bourne: A Future for Presentism. Dominica, 5-7 November, 2009. Metapsychology (website) 14 (20), from May 18, 2010. Roberts, Vivienne Ed Brandon Book Review: Sir John Daniel (2010) Mega- Ethics in on-line learning. At the Ethics day Schools, Technology and Teachers Workshop, UWI, Mona, August 14th, 2009. Comment on Code’s Ecological Thinking. At the The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 45 5th Cave Hill Philosophy Symposium, November Luz Longsworth 20th 2009. Voyage to a Thesis - Leadership in the Virtual Higher Education Sector: Towards a New Model Cerita Buchanan and Framework. At PhD Consortium, UK How Educated Jamaican Women Experience Academy of Information Systems, March 22, 2010, the Expectations of ‘Finding a Man’ and Bearing Oriel College, University of Oxford, England. Children: a comparative Case Study of Two (with Niki Panteli) Leadership in the Virtual Professional Social Workers. At the Derek Gordon Higher Education Sector: Is there a new way to lead Research Seminar 2010. Subsequent interview/ in the on line and distance learning environment? presentation on Beyond the Headlines on Radio At UK Academy of Information Systems’ 15th Jamaica Limited with Mrs Deon Jackson-Miller. Annual Conference, March 23-24, 2010, Oriel April 22, 2010. College, University of Oxford, England. Action Plan for the 2010 Community of Practice Practitioners. At UNDP Jamaica Partners for Stewart Marshall Peace Development and Visioning Workshop, (with Griff Richards) Open Educational Resources June 21, 2010, Kingston. for Development of University Courses. At Open Ed 2010 Proceedings. Barcelona: UOC, OU, BYU. Gracelyn Cassell (with Griff Richards and C. Ives,) The Pragmatics Montserrat: An Island with a Story. At Montserrat: of Open: Developing University Courses with So Near and Yet so Far, Semaine de la Caraïbe, OERs. At EdMedia 2010, in Canada. November 23-28, 2009, Basseterre, Guadeloupe. Implementing online learning in a multi- campus environment. Invited Keynote At the Gillian Glean-Walker Envisioning eLearning Workshop, organised by Stepping Up To Higher Education: The role Higher Education Development Unit, Ministry and effectiveness of continuing education and of Education & Human Resource Development, professional certificate courses in encouraging Barbados, June 4, 2010. ‘laddering’ into main-stream higher education programmes. The Case of UWI Open Campus Julie Meeks Gardner Camp Road, Jamaica and UWI Open Campus Gang violence and Child Rights in the English- Dominica. At 12th Annual Eastern Caribbean speaking Caribbean. At V Conferencia Island Cultures Conference, “The Islands in Internacional – Red Childwatch Latinoamerica Between”, at Open Campus Dominica, 5-7 y el Caribe. Universidad Nacional de Lomas de November. Zamora, Argentina, 16 October 2009. HIV-related stigma and discrimination among Curtis Jacobs Caribbean children. At the 2nd Annual The changing concepts of revolution with Consortium for Social Development and Research special reference to the history of Grenada 1688- Teleconference, June 22, 2010. 1979 (originally delivered during The Grenada Revolution 30th Anniversary Lecture Series, Vivienne Roberts in March 2009) was broadcast on the Grenada Balancing Quality and Quantity in Tertiary Broadcasting Network on October 19, 2009. Education: The Caribbean Challenge. Keynote Address at The Caribbean Area Network for The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 46 Quality Assurance in Tertiary Education Annual Symposium, Hugh Lawson Shearer Trade Union Conference, Barbados, October 2009. Education Institute, University of the West Indies National Insurance and Tertiary Education: Open Campus, Jamaica, April 7-9, 2010. Pillars of Nation Building, June 2, 2010. Invited Gender Issues in Economic Crisis, Recovery and Public Lecture presented at Frank Collymore Beyond: Women as Change Agents–a discussion Hall, Barbados. on Government Information Service, June 21, Hazel Simmons-McDonald 2010,in Barbados. Employability and Lifelong Learning. Invited Keynote for the International Council of Distance Joan Thomas Education, Standing Conference of Presidents, The YMCA youth program: Impact on current Quality in the Context of the Financial Crisis, and past attenders. At the 35th Caribbean Studies Barcelona, Spain, November 19-20, 2009. Association Conference, Barbados, May 24-28, 2010. Beverley Shirley Violence prevention success: the YMCA Youth Online Teaching-Learning Trends in Development Program. At the second Annual Contemporary Jamaica. At the People’s National Consortium for Social Development and Research Party Policy Forum on Education, March 2010. Theorizing the Politics of Female Leadership in Teleconference, June 22, 2010. the context of the Caribbean. At the Caribbean Studies Association Conference: Barbados, May Benita Thompson 2010. (with Glenford Howe) Achieving Sustainable Powerful or Powerless?: The Gender of Leadership Human Development in Haiti: The Potential of and its Impact on the Leadership of Gender. At the University Partnerships in the Online Delivery States of Freedom: Freedom of States Conference of Teacher Education and other Programmes. At – Duke University / Sir Arthur Lewis Institute the Multilateral Forum of Education for Human of Social And Economic Studies. Mona Visitors’ Development in the Dominican Republic on June Lodge, Mona Campus June 16, 2010. 22-23, 2010. Judith Soares Lincoln Williams Theologising Women through the Creative Arts: Presentation on Research findings on Violence An Introduction At the “Theologising Women and Social Workers in Jamaica.At International through the Creative Arts”, WAND/ Hillcrest Association of Schools of Social Work (IASSW) Diocesan Centre of the Anglican Church of meeting, July 20-26, 2009, Durban, South Africa. Jamaica, Jamaica, March 26, 2010. Professionalising Youth Develop-ment Work ’Guerillas in the Trenches’: Extra-Mural Studies in the Caribbean. At Commonwealth Youth at the UWI. At “The Sage Has Come of Age”: Rex Programme Caribbean Centre Conference, Nettleford Symposium, Hugh Lawson Shearer March 18-19, 2010, Barbados. Trade Union Education Institute, University of Impact Evaluation of the National Youth Service the West Indies Open Campus, Jamaica, April of Jamaica. At Boys and Education: A Life Cycle 7-9, 2010. Approach to Keeping Boys out of Risk Conference, Forever Indebted to Rex: The WAND Story. At June 25, 2010, Conference Centre, University of “The Sage Has Come of Age”: Rex Nettleford the West Indies, Mona. The University of the West Indies, Open Campus Tertiary NAeNNtUwAL oRErPOkRiTn 20g09-10 47 The work of the Office of ERIIC, which involves initiating and establishing collaborative arrangements with regional Tertiary Level Institutions (TLIs), consolidating and expanding existing arrangements, liaising with national and sub- regional organisations involved in Tertiary Education, giving technical assistance, promoting TLI institutional development, collection of data and conducting research, continued, but with the retirement of Dr. Bevis Peters, and proposals for the incorporation of ERIIC’s work in the Vice- Chancellor’s International Office, the two Publications on display at Open Campus Fair offices operated on par, with Dr. Marrett in charge at Mona and Dr. Whittington at Cave Hill. The Barbados office also suffered from a long period of disruption due to the refurbishment of the CMRS Building from November 2008 to March 2010. After being housed in temporary accommodation, ERIIC returned to its former home in the renovated and re-named Sir Alistair McIntyre Building after one year, five months. Its staff are to be congratulated on their cheerfulness in the face of the considerable problems posed by this exercise. Showing students Publications on display at Open Campus Fair The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 48 Collaborative arrangements with regional TLIs Two arrangements were finalised: • Portmore Community College made moves to • Dominica State College (DSC): After initiate a similar application. discussions on the needs in Dominica for various forms of teacher training, it was agreed that the • Montego Bay Community College requested College should commence with the offering of the the franchise of the UWI Open Campus Diploma in Education (Secondary). • Associate Degrees in Para-Legal Studies and St Vincent and the Grenadines Community Social Work. College (SVGCC): Agreement was reached that this college should be allowed to offer the • Moneague College requested the franchise of Bachelor of Education specialisations in Literacy the OC Associate Degree and Diploma in Social and Mathematics, and the Diploma in Education Work. (Secondary) options in English, Mathematics, Sciences and Business Studies. • Sam Sharpe Teachers’ College requested the franchise of B.Ed. Literacy Studies from the The lengthy process of review for the offering of Department of Educational Studies (DES) at franchise or providing easy articulation between Mona. college and UWI programmes continued, with several new arrangements being mooted. • In addition, Colbourne College requested an articulation arrangement for its Associate Degree In Jamaica, requests for franchise were made by in Business Administration with the UWI’s the following: Bachelors Degree programmes in the Faculty of • B & B University College requested the franchise Social Sciences, (FSS) Mona. ERIIC is presently of the UWIOC Associate Degrees in Business awaiting the assessment of the courses from the Management (BUMA) and Administrative Faculty. Professional Office Management (APOM). The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 49 • The Council of Community Colleges of Nevis, also requested the delivery of the Diploma Jamaica (CCCJ): The revised CCCJ two-year in Education . Associate Degree in Business Studies was submitted to the UWI, FSS, Mona for review. New proposals for articulation arrangements The Associate Degree was assessed as a three (3) came from: year programme in 1998 and was approved for • The Dominica State College with respect to Normal Matriculation and Advanced Placement. its Associate Degree (Primary) and the Associate Some courses in the new programme have been Degree (Secondary), and separately its Associate assessed by FSS, St Augustine, Cave Hill and Degree in Agriculture. The same college initiated Mona. ERIIC is presently awaiting the assessment discussion on creating a 2+2 arrangement in of the outstanding courses from the FSS, Mona Hospitality and Tourism. along with a statement from the Dean as to the type of articulation arrangement. • The St. Vincent and the Grenadines • The College of Agriculture, Science and Community College signaled interest in Education submitted its Associate Degree articulation arrangements with the UWI in the in Natural Sciences to the Faculty of Pure areas of Business Studies and Psychology. and Applied Science, Mona, for review. The programme which was originally designed as a There was also an interesting proposal for a kind three year programme and was adjusted to two of 2+2 arrangement between the CIBT Beijing years. The College is now seeking a possible 2 + Business School, China, and the Cave Hill 2 arrangement with the relevant undergraduate Campus. programme in the Faculty. The programme is The ERIIC Offices continued to support presently being reviewed by the FPAS. franchise and articulation arrangements through co-ordinating monitoring visits, review of Elsewhere requests for franchise came from: agreements that have expired, liaison with UWI • The Anguilla Ministry of Social Development Faculties involved in these operations, liaison with (Education Department) made a request for Ministries throughout the region, liaison with the the delivery of the UWI Diploma in Education Association of Caribbean Tertiary Institutions, through the Anguilla Community College. and in other ways. • Clarence Fitzroy Bryant College, St Kitts and The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 50 Table 7: Enrolments in franchised degree programmes ASC CFBC SALCC SVGCC BTCC EXED JCSC KNOX MIND Moneague Total H& E I 6 3 4 13 II BEd 66 74 140 P&AS I 10 2 12 II 4 4 SS I 111 4 34 3 6 12 4 174 II 45 35 19 44 5 148 BN I 40 71 26 137 II/III 66 116 55 237 Total 176 7 141 77 106 187 25 81 56 9 865 Table 7 above shows the number of students enrolled in franchised degree programmes throughout the University. Table 8 shows corresponding data for Certificate programmes, where the franchises are all in Jamaica, and are being phased out. H & E = Humanities and Education; P & AS = Pure and Applied Sciences; SS = Social Sciences; BN = BSc Nursing; BEd = Bachelor of Education. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 51 Table 8: Enrolments in franchised Certificate programmes (Social Sciences) B&B JCSC MIND Moneague PCC Total CMS 18 18 CPA 4 12 16 CSS 8 22 30 Total 18 4 12 8 22 64 The building in which the Office of ERIIC at Cave Hill is accommodated. The University of the West Indies, Open Campus SAoNNcUAiaL RlE PaOnRTd 20 0C9-1u0 ltural Development 52 The OCCS has Foundation and the 1st National Bank Saint Lucia inherited the Limited. This workshop conducted by Dr Hollis strong cultural “Chalkdust” Liverpool, targeted calypsonians and outreach ethos other songwriters, as well as music teachers from of its predecessor secondary and primary schools. It also included the School of a component for persons who serve as judges for C o n t i n u i n g calypso competitions. Studies. Despite limited funds to • The University of the West Indies (UWI) Cave support major Hill Campus, the University of Puerto Rico and cultural initiatives the University of the West Indies Open Campus in the region, Dominica collaborated in the mounting of the Sites continued 12th Annual Eastern Caribbean Island Cultures to promote Conference entitled The Islands in Between: Derek Walcott’s Pantomine Caribbean culture Languages, Literatures and Cultures of the within its host Eastern Caribbean. This conference took place on countries. Several activities took place which Thursday, November 5 – Saturday, November 7, signalled the 2009, at the Open Campus Dominica. Open Campus’ commitment to cultural dissemination including: • The Montego Bay Site celebrated Black History and Reggae month simultaneously by hosting a • Performances of Derrick Walcott’s play public forum entitled “Engaging the Culture: “Pantomime” by the Barbados based group Building a Nation through Music and Dance” on Dramaworks, in St Lucia and in Trinidad and Tobago the Campus grounds on February 27, 2010. in January 2010. The SWTC took the opportunity afforded by • The staging of the Alliouagana Festival of the Word work with the Ministry of National Security’s by the Open Campus Montserrat November, 2010. Citizen Security and Justice Programme to begin building social capital in inner city communities • The St Lucia Open Campus involvement in throughout Jamaica. It entered into discussions Nobel Laureate’s week. with the Ministry of National Security on adapting the curriculum of the four-month course in the • Book Launches in Trinidad of books published Principles and Practice of Social Work to meet the by the Open Campus there. needs of this new cohort of students. • The Malliouhana Poetry Festival sponsored by Lincoln Williams collaborated with the Jamaica the Open Campus in Anguilla. Golf Association to organize the JGA/UWI • A songwriting workshop at the Saint Lucia site, Golf Classic November 2009. The Classic raised in collaboration with the Cultural Development approximately J$150,000.00 to be added to The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 53 the UWI/JGA Scholarship Foundation. The during the year under review (vol. 5 3-5 and vol. Foundation provides scholarship to young golfers 6 1). Issues 5 4 and 5 were special joint issues to wishing to attend UWI. The current scholarship commemorate Open Access week (October 19-23, holder is Xavier Brown, a first year student in the 2009). Issue 4 was on eLearning in the Caribbean, Faculty of Medical Sciences. guest edited by Dianne Thurab-Nkhosi, and Issue 5 was on eLearning in Africa – the pairing Dr. Olabisi Kuboni continued as Trinidad and of these issues was designed to strengthen Tobago Country Consultant in the William and academic exchange between the two regions. Flora Hewlett Foundation/Commonwealth of Learning OERs for Open Schools Project, whose main goals are: • The development of high quality Open Educational Resources (OERs) for 3 subjects based on the CXC-CSEC syllabus. • Professional development of teachers to increase the effective use of technology in classrooms • The development of learner support material for teachers. Publishing The Open Campus continued its regular e-newsletter Open Letter which is available on the web-site. WAND’s newsletter, WAND Front cover of an Open Letter Notes, was published in two double issues: December 3&4, 2009 and June 1&2, 2010. The journal now has 3,035 registered users (it is not necessary to register to read the journal) The Open Campus Trinidad and Tobago published and 1,732 registered authors. Its acceptance rate the Report of the Think Tank Conference for peer-reviewed submissions is 29%, and its “Disability, Integration, And Development - most highly downloaded article (one of the first The Way Forward In Education” and Jerome published) has now reached 23,603. There have Teelucksingh’s revised version of Caribbean been 10,503 downloads of volume 1 no. 2 (all data Flavoured Presbyterianism. as at February 15, 2011). Professor Marshall produced four issues of Ijedict The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 54 The Table below gives the most downloaded articles published during 2009-2010. Rank Shortened title Authors Date posted Downloads 145 New paradigms in the teaching and learning of accounting: Use of educational blogs for Joshi ref... Chugh 13/09/2009 5245 165 Increasing education access through open and distance learning in Tanzania: A critical rev... Komba 24/10/2009 4583 179 Degrees of Openness: The emergence of Hodgkinson- Open Educational Resources at the Univer- Williams sity of Cape... Gray 24/10/2009 3799 183 Using ICTs in Teaching and Learning: Reflections on Professional Development of Mostert Academic S... Quinn 24/10/2009 3612 193 Investigating popular Internet applications as supporting e-learning technologies for Halse teac... Mallinson 24/10/2009 3272 199 Gender, subject and degree differences in university students’ access, use and atti- tudes... Mahmood 13/09/2009 3130 The University of the West Indies, Open Campus Organisational Supports ANNUAL REPORT 2009-10 55 Sites and other offices were integrally involved • The HLSTUEI, with funding from the Friedrich in several major projects of the Open Campus Ebert Stiftung, was able to equip a Computer Lab, office of Finance and Human Resources; these which was formally opened on December 10, 2009 included the transfer of the financial reporting by Professor Emeritus the Hon. Rex Nettleford. from the previous mostly manual system based at the physical campuses to the Open Campus • New Sites in Mandeville and Savanna-la-Mar Banner System, introduction of training sessions were completed in this academic year. A formal in appraisal management and more interaction Opening for the Mandeville Site was held in May with the Registry for student admissions and with 2010 with the Honourable Andrew Holness, the Programme Unit. For the Sites in the UWI 12 Minister of Education, as Guest Speaker. The new this was initially a major culture change as they facilities have resulted in an almost immediate had never had to interact directly with the Banner doubling of student numbers in this academic system before. Much training was carried out and year. The Savanna-la-Mar site facility now at the end of the academic year, all Sites were on- boasts a state of the art multimedia computer line and generally on time with financial reports. lab and teleconferencing room, two classrooms, The appraisal training and objective setting a student lounge, conference room and various exercise was spearheaded by the Director of HR, administrative offices. Mrs Jasmine Babb. Sites in Trinidad and Tobago, Jamaica, St. Vincent and the Grenadines and St. • Dominica installed two 1000 gallon water tanks Lucia benefited from sessions which clarified roles and a pump to ensure that students were not of appraiser and appraisee. disadvantaged by fairly frequent water stoppages in the area of the Site. Given the primarily virtual nature of interaction among the Sites, the highlight of the year was a • St Lucia created a small space to house its special face-to-face retreat of all Heads of Sites held at the collections of the works of Roderick Walcott and Cave Hill Campus May 18-22, 2010. The retreat Pat Ismond in the Library. was styled a Leadership retreat and involved Heads of Sites as well as Regional Coordinators, the • The ECCE unit in Trinidad moved into spacious Director and the Office Manager of the Director’s and attractive accommodations at Austin Street office. The retreat allowed Heads to debate issues in St. Augustine and a new model school, Alpha such as the concept of openness, the role of East, was opened up on the premises to serve the Sites in the functional areas of HR, Finance and community as well as the needs of the trainees in Marketing as well as the evolving role of Heads the Early Childhood programmes offered by the themselves in the Open Campus. In addition, the Open Campus Trinidad and Tobago. retreat was enriched by training sessions in Project Management and Conflict Resolution, as well as a • The technological integration of the former SCS session on research and publication facilitated by sites also took place at major sites such as Camp Dr. Ian Baptiste, Head of the Pre-University and Professional Programmes Department. Road in Jamaica and Gordon Street in Trinidad. These sites are now fully connected to the core Despite the difficult economic times, a number of Open Campus network infrastructure and able to small improvements were made at various sites: access the full range of available network services. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 56 Much effort was put into developing complex proposals for funding from outside agencies, and in assisting consultants engaged by these agencies to review the activities and facilities of the Campus. Marketing Given the limited finances for marketing and promotion, Sites found innovative ways to keep the UWI Open Campus name in the public eye. In Dominica a monthly television programme focuses fully on the UWI Open Campus in Dominica and brings to the public interviews with visiting UWI personalities; in St Lucia the Head of Site writes a regular column UWISPEAK in the newspaper highlighting activities in the UWI Open Campus; and in Anguilla the local newspaper The Anguillian has agreed to publish UWI written articles in their Education section free of charge. Other Sites have teamed up with local organisations to sponsor events such as the Annual Junior Cross Country Race in Belize put on by the Belize Cycle Association with a prize sponsored by the UWI Open Campus Belize. The Montserrat Site participated in the ICT Roadshow that was held for the first time in Montserrat from April 21 to 23, 2010. The Head used the opportunity to promote the Open Campus with a presentation entitled “The University of the West Indies Open Campus: Advertisment Your Higher Education Solution in Montserrat.” Many Sites have used billboards (Grenada), addition some Sites such as Belize and Cayman, electronic billboards (St. Lucia) and airport under the guidance of the Marketing Manager, signs (Belize and Trinidad and Tobago) as well Mrs. Suzette Wolfe-Wilson, have launched their as advertisements in the local Yellow Pages own Facebook pages. This use of the social media (Montserrat, Grenada, Jamaica) to ensure that the to target potential as well as existing students will UWI Open Campus is easily seen and found. In be increased in the next academic year. The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 57 The website was much improved and also much Work is continuing to install dedicated servers for more utilised. A report that covers up to September our video content to expand growth in this area. 20 2010 reveals that there was a 439.93 per cent increase in visits to the website over the previous A major web-related goal was accomplished in corresponding period. This included a 27.77 per 2009 with the development and implementation cent increase in new visits, with the other 72.23 of the Drupal-based Content Management System per cent being returning visits. (CMS).This facility will improve the management of the web at all levels across the Open Campus It is also significant that all traffic sources sent a organization as the system will be fully automated. total of 690,218 visits to the www.open.uwi.edu All content (text, images, video, presentations, website. A noticeable increase from referring etc.) now will be kept accurate across all pages sites was tracked over the year during the months whenever heavy advertisement was undertaken (e.g. in the Jamaica Gleaner, Caribbean 360, Dominica Online, Cayman News, etc.). The website content has grown significantly from its first year of operation in 2008 with improvements to the Admissions pages, the development of Summer school pages, the Graduation pages, Open Campus Website Undergraduate and Graduate pages, etc. Improvements have also of the website as it operates from a centralised been made to the multimedia section on the home database. The new CMS allows the granting of page as videos are now hosted from across the editing privileges to specific department heads to Caribbean on Open TV, our multimedia portal. regularly update their content. The University of the West Indies, Open Campus ATNNeUALc REhPORnT 20o09-10logy 58 Departmental Activities: Enterprise Applications unit: OCMS and Admissions Portal Development There were three major releases to these two Deployment of Elluminate Live! software applications during this period: Elluminate Live! is a web conferencing tool 1. August, 2009 - This was a release that included that was acquired in June, 2010 on a one year pilot. The deployment is ongoing and training significant upgrades to all modules of the Open classes are being run. Campus Management System (OCMS) including Registry, Finance, Exams, Reports and Security. Moodle A project for upgrading the Learning Exchange 2. February, 2010 - This release focused on from Moodle v1.8 to v2.0 was initiated in July the ability of the Registry to auto-provision 2010. The project is scheduled to be completed applications on the Admissions portal to student with the successful deployment of v2.0 in August, profiles in the OCMs Other significant upgrades 2011. The primary reasons for this upgrade are: were the ability to process fees for student in 1. The current Moodle 1.8 on which the Learning country sites with no service from First Caribbean Exchange is based is nearing obsolescence and International Bank (FCIB) and the initial release many 3rd party vendors including Elluminate, are of an OCMS user manual. dropping support for this version. 2. The deployment of Moodle 2.0 will be 3. May, 2010 - The theme for this release was the engineered to support class sizes of up to 1000 improvement of the work-flow process on the students, concurrent users of up to 2000 and a total Admissions Portal. The ability of the Registry student population of over 10,000 students. These numbers represent significant improvements to frequently communicate with applicants over the capabilities provided in the current and for students to be able to track the status of environment. their applications on the Admissions Portal is an important feature that both Registry and students 3. Significant savings are expected from greater efficiency in content management and appreciated. In addition, the Registry can now productivity. make an offer on-line and similarly the student can accept that offer on-line. TurnItIn TurnItIn is a plagiarism detection software that was deployed using Moodle bridge capability. The The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 59 tool is in a pilot phase that will continues through was executed in two phases. The first phase, a pilot, April, 2011. was completed in August 2009 and proved to be very successful as the facility was oversubscribed Mahara weeks after its introduction. This led to phase 2 which allowed for increased capacity of up to Mahara is an open source ePortfolio and social 24 concurrent calls between campuses. This was networking web application. It provides users with successfully completed for all campuses except tools to create and maintain a digital portfolio of Cave Hill in June 2010. their learning, and social networking features to allow users to interact with each other. Enterprise Software Agreements Network Infrastructure unit: In order to benefit from discounts obtained Server Consolidation & Virtualization through UWI wide enterprise software agreements, the Open Campus has established This project was undertaken in order to maximize agreements with Symantec in April, 2010 for their the investment in existing hardware at our primary Enterprise Protection Suite and with the Adobe datacenter as well as to meet the demands from in July, 2010 for their Education Cumulative the organization for more server resources. This Licensing Program. project was completed in March 2010 and has proven to be a very successful. A similar approach User Support and Helpdesk unit: will be adopted with all servers deployed through the organization. A multi-linked spreadsheet utilizing Google Docs for the purpose of centrally gathering and Network Migration & Active Directory managing staff information was developed. Deployment Once updated and shared, this spreadsheet can be accessed by every staff member of the Open This project addressed the need to consolidate Campus through a web browser and an internet disparate networks that existed at the Open connection. Campus locations on the Mona, Cave Hill and No special software or plug-ins are required. St Augustine Campus so that a common set of The staff spreadsheet (which is not editable by services could be provided to all staff throughout general staff) provides one-time addition of staff the organization. This project is ongoing but is 75% information in a single place and this information complete at St Augustine and Mona Campuses is then “pushed” to a view-only spreadsheet that and 10% complete at the Cave Hill Campus. automatically categorizes staff information in Many of the delays in this project were attributed multiple ways -e.g., by department, site and status. to lack of financial resources to obtain necessary This spreadsheet once updated will provide HR hardware to complete the network migration. and all staff of the Open Campus an up-to-date snapshot of the status of everyone in the Open University Voice Inter-Connectivity Project Campus and their contact information. The initial data in the spreadsheet was updated This project addressed the need to make cost- with the 2009/2010 staff directory from HR and effective cross-campus telephone calls The project a subsequent amendment provided in July 2010. The helpdesk/user support staff have been actively The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 60 updating the spreadsheet since it has been created 2. February – April, 2010: Open Campus to maintain an active snapshot of all staff. Management System 3. April – May, 2010: Admissions System Training: 4. July – present: Elluminate Webconferencing System A number of training activities have been conducted to orient staff members to new In addition to the above, the following workshops applications and procedures. The training were conducted by the training unit: activities comprise the development of training 1. Microsoft Office 2007 (Word, Excel and materials (user manuals and videos), as well as Powerpoint) workshops via a variety of delivery modes. 2. Project Management With four (4) major new systems being deployed, Due to time and resource constraints, many of it was a very busy year with respect to staff training. the non-campus sites have not had access to The initial training period for each system is given the Microsoft Office and Project Management below, however training is ongoing for all of the training. Plans are in train for additional following systems: workshops to facilitate those sites in the near 1. July – October, 2009: Banner Finance training future. Teleconference/Training facilities at Cave Hill The University of the West Indies, Open Campus Staff ANNUAL REPORT 2009-10 61 New Appointments Ms. Tonia Arthur Mrs. Lesley Crane-Mitchell Functional Analyst Temporary Outreach Officer Office of Finance & Administration Open Campus Country Site – St. Lucia Dr. Ian Baptiste Head Pre-University and Professional Programmes Mr. Robert Geofroy Academic Programming and Delivery Division Acting Head Open Campus Country Site – Cayman Islands Ms. Pamela Dottin Quality Assurance Officer Promotions Office of the Deputy Principal Ms. Marva Campbell Mrs. Kerrie Ellis-Worrell Promoted to Programme Officer Temporary Assistant Curriculum Development Specialist Caribbean Child Development Centre Pre-University and Professional Programmes Academic Programming and Delivery Division Mr. Lauren Marsh Promoted to Junior Research Fellow Mr. Garvin James Hugh Lawson Shearer Trade Union Education Institute Treasury Manager Office of Finance & Administration Ms. Joan Thomas Promoted to Research Fellow Mrs. Annika Lewinson-Morgan Caribbean Child Development Centre Multimedia Specialist Multimedia and Delivery Unit Retiremens/Resignations Academic Programming and Delivery Division Dr. Lennox Bernard, Retired Mrs. Paula Niles Head General Accounting Manager Open Campus Country Sites - Trinidad and Tobago Finance & Administration Mrs. Jeanette Grant-Woodham, Retired Dr. Benita Thompson Senior Programme Officer Programme Coordinator Office of External Relations, Inter and Intra-Institutional Special Projects, APAD Collaboration Academic Programming and Delivery Division Mrs. Carla Harris-Pascal, Resigned Mr. Robert Tucker Head Open Campus Country Site Anguilla Multimedia Specialist Multimedia and Delivery Unit Mrs. Paula Niles, Resigned Academic Programming and Delivery Division General Accounting Manager Finance & Administration Open Campus Country Sites Mrs. Joan Bobb-Alleyne-Dann Dr. Bevis Peters, Retired Head Director Open Campus Country Sites - Trinidad & Tobago Office of External Relations, Inter and Intra-Institutional Collaboration Mrs. Monica Browne Programme Officer Dr. Marcia Potter, Resigned Open Campus Country Site – St. Vincent and the Grenadines Head Open Campus Country Site – British Virgin Islands Mr. Ryan Byer Mr. Colin Riley, Resigned Programme Officer Programme Officer Open Campus Country Site – Barbados Open Campus Country Site - Montserrat The University of the West Indies, Open Campus ANNUAL REPORT 2009-10 62 Mr. Lincoln Seecharan, End of contract Director Open Campus Country Sites Web Administrator Received for outstanding Leadership in Higher Education Multimedia and Delivery Unit Academic Programming and Delivery Division Diamond Award from the American College Personnel Association Professor Howard Spencer, Retired Head Mrs. Jerome Miller-Vaz Open Campus Country Site - Bahamas Head Jamaica Western Region Staff training and development Paul Harris Award from Rotary Club International Kisha Sawyers, Internship at The Economic and Social Mrs. Cheryl Sloley Council (ECOSOC) of the United Nations, New York, Regional Coordinator OECS & Barbados January 18 – March 19, 2010 Received for sterling contribution to the Club as President of the Liguanea Chapter Honours and Awards Annual Women’s Day Award - Belize Mrs. Luz Longsworth The University of the West Indies, Open Campus