Analysis of the service quality gap of the information technology department of three major insurance companies in Trinidad and Tobago

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dc.AdvisorSimms, Errol A.
dc.AdvisorBrunton, Terence
dc.DateSubmitted2004
dc.DegreeTypeMaster of Science (M.Sc.)
dc.DepartmentManagement Studies
dc.FacultySocial Sciences
dc.InstitutionUniversity of the West Indies (Saint Augustine, Trinidad and Tobago)
dc.LCCallNumberHD30.2 .P76 2004
dc.contributor.authorProut, Arveon Vernette
dc.date.accessioned2008-12-11T20:10:37Z
dc.date.available2008-12-11T20:10:37Z
dc.date.issued2008-12-11T20:10:37Z
dc.identifier.urihttps://hdl.handle.net/2139/2451
dc.language.isoenen
dc.relation.urihttps://hdl.handle.net/2139/46071
dc.rightsPlease contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.edu
dc.subject.lcshInsurance companies -- Information technology -- Trinidad and Tobago
dc.subject.lcshInformation technology -- Employees -- Rating of -- Trinidad and Tobago
dc.subject.lcshInsurance companies -- Employees -- Rating of
dc.titleAnalysis of the service quality gap of the information technology department of three major insurance companies in Trinidad and Tobagoen
dc.typeThesisen

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