UWIS: An assessment methodology for usability of web-based information systems

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Title: UWIS: An assessment methodology for usability of web-based information systems
Author: Oztekin, Asil; Nikov, Alexander; Zaim, Selim
Abstract: A methodology for usability assessment and design of web-based information systems (UWIS) is proposed. It combines web-based service quality and usability dimensions of information systems. Checklist items with the highest and the lowest contribution to the usability performance of a web-based information system can be specified by UWIS. A case study by a student information system at Fatih University is carried out to validate the methodology. UWIS reveals a strong relationship between quality and usability which is assumed to exist by many researchers but not experimentally analyzed yet. This study depicts a strong relevance between web-based service quality and usability of web-based information systems. UWIS methodology can be used for designing more usable and higher quality web-based information systems.
URI: http://hdl.handle.net/2139/10103
Date: 2011-06-14


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